Pastannecim Erciyes Börek Natoyolu - Natoyolu Caddesı No:242 D:F

Cakes and cookies come from the factory. The middle segment in terms of quality. The amount of fat in the cookies is too much and I did not like it very much. I prefer a different fresh pastry shop, for example, I now prefer the nearby dock. The choice is yours

Order delivery is extremely slow. You order a cake. You forget the order. Wait for it to come... hey baby hey...

Hello, first of all, I would like to thank you as your customer for providing a decent and clean environment, but the taste of the baklava I ate in your place was very bad, it was extremely sugary, there is no proper peanut in it, it was hard as if it was kept in the refrigerator, maybe it is not a constant thing, I will voice my complaint there, but the employees were not very interested, so I'm writing here, sorry, maybe it's due to the pandemic, because the ban has just been lifted because I wish you a good day and be well... yes friends only good comments are taken on them and they do not accept negative comments anyway I ran away

To whom it May concern, Hello, yesterday at around 18.40, we came to your branch on Ankara Natoyolu to buy a cake for the birthday of our elder family. We wanted to choose our cake and wait because there was a discount at 19.00. Later, while waiting, I saw cold baklava (39.90 kilograms) and ordered it to serve it to my wife and brother. I ordered to spend time while waiting to buy the cake completely and to buy the baklava left with the cake even if we liked it. When the friends asked if it was a service or a box, I said "we will have a snack while waiting" and wanted it on the plate. Likewise, I was sincere and took the plate from my friends and took my fork myself. We sat down and had a quick snack. When the customer, who came after a while, bought the same baklava as a package, they gave one for 3 TL. Then, when it was 19.00, I realized that they wanted more, and asked for the price of the dessert. Two baklava is half a portion; They talked about asking if it was a plate or a package, and a portion of dessert was 20 TL. Yes. They're right. They asked, and I wanted it on the plate. I gave 4 lira more. They also asked for this fee. However, they also said that we could show an absolutely ungrateful and impolite attitude and that we might not buy the cake if we wanted to. I can swear that this business has definitely changed hands. The previous operator would serve tea while waiting, he would check when it approached 19.00, and if the system opened early, it would allow us to do our shopping immediately. Customer satisfaction was very good. It could be served here, which we did not want. We said that it is not very kind to behave as if you had been busy at the table for a long time and received a lot of service, although normally it could be a treat, but the answer we received was "we have no offerings, this is the procedure, I asked you on the plate," we got the answer. We do not die because we gave 4 liras more, and you do not get rich just because you earned 4 liras. If you do not keep track of who you are transferring to, you cannot understand why your orders and profits have decreased over time. We would not want to leave a brand that we liked in terms of price and taste. Your procedure and rude attitude to you; our money is up to us. Reply; I wrote 13 lines of opinion, and I tried to write carefully as much as I could. I'm editing a comment because I can't reply. What a bad point of view to try to put the word "catering" written on the first line of my comment in huge fonts and put it in the eyes of people. When I look at your comments, your response count and response time is higher than before, but your reaction to negative comments is very emotional. Still, thank you for taking into account my comment and communicating with the business. Note: If you have any doubts about my statements, you can examine the video and audio recordings.

Very nice and clean establishment. Friendly staff. The pies are amazing. We have been shopping here for years. Thank you to those who contributed

They charged 99 TL for the smallest size strawberry cake.. Actually, when I looked in the window, I saw that there was a candle pack stuck next to the cake, I thought that someone took it and returned it, but I could not guess that they returned it because they wanted 100 TL for a handful of cakes.. I bought it because it would not be appropriate to return it, but again. I would definitely not pass by it or recommend it.. the cake was also terrible, they already pressed the whipped cream, and the chocolate left a bitter taste on the palate as if it was out of date...