Otel Zade

Please do not book this hotel because they discriminate people based on their nationality. If you come as a married couple, and one of you have the Turkish passport and the other different passport and you are not married for the Turkish law, they will NOT rent a room to you. They don’t care if you have your marriage certificate from another (eu) country or show them your wedding picture. Stay away because this policy of theirs is discriminatory and they dont deserve you as a guest. Response based on hotel review below; we showed you our marriage certificate, offered to also show our imam nikka certificate, offered to show wedding pictures. The person behind the reception said; “we do not accept because you are not married before the TURKISH law.”. You do discriminate because one of us had turkish passport and other non-turkish passport. We have been travelling in turkey for 3 weeks and each other night in a different city and hotel, NOBODY has this rules. Only your hotel.

The room is spacious and very well decorated, staff at the front desk supported in quick check-in procedure. The hotel location is great as it's approximately near the heart of the city and most of the city locations can be reached from the hotel in reasonable time. However, the room that i stayed in was not well insulated, i could hear all the sounds from the next and upper rooms. I could also hear the sounds of toilt flushing from upper rooms and badly enough bad odors filled the room whenever my neighbors used their toilet! Finally, although i arrived to the hotel at 10,00 PM, the receptionist called next day at 12,05 PM to tell me that i should empty my room, which was really rude.

Although we’ve tried some other hotels in Erzurum, but I really recommend Hotel Zade for travelers in Erzurum whom want to stay in a comfortable and very clean place, and polite staff (from Ahmet bey and Merve hanım to other staff). We stayed here for a night and really enjoyed our night, with clean room and comfortable beds, and about all of staff wear masks. The best part of our accommodation in this hotel was its great and delicious breakfast (Kahvaltı), and polite staff -Mine hanım and the young man. As I back to Erzurum, Hotel Zade is my first choice.

Wow! What a clean, modern, cosy hotel that smells fantastic as you walk in. Hospitality Towards the guests from the employees and especially the front-desk manager Ahmet is so humbling we were very touched. The bed is so comfortable that you don’t want to ever get up!!! We’ll be back for sure. Thank you Otel Zade ❤️

It is a lovely hotel in city center. Hospitality and staff is great, they greatly help guests, always try to solve any unexpected situation. Breakfast is also really good. Rooms are lux. Shortly price value Vs you get is high. Thanks to owner Hüseyin Abi, old ski expert??

This is the best hotel in Erzurum, Turkey. The hospitality, location, parking, room, breakfast, they’re all great. The price is very reasonable, good deal actualy. The manager is so polite and friendly.

I recommend this hotel. First off all the manager and the staff are very friendly. We had a problem with our dog and they offered us a good place, where the dog could stay the night. Everything very clean, the rooms are nice furnished and the breakfast superior. We want come back. Thank you

Excellent experience. The hotel is clean, modern and new. All team is very helpful and nice. The recepsionists (ahmet) were both at night shift and daily shift very kind.the rooms are clean and much better than famous hotels in Palandoken. The breakfast was delicious. Its in city center, taxi costs to skicenter 30 tl, to airport around 70tl.