Netser Turkcell Çözüm Merkezi

Employees are looking very hard. It doesn't matter how they get their salaries, they are sufficient though. This applies to those who do not treat me well.

There are a lot of answers you want to hear in order to come to your workplace and serve. When the promises made abundantly, everyone puts responsibility on each other. You are waiting for them to be analyzed in your works for things that are not done or even never done. It's a disgraceful situation called corporate. My advice is not to let the people in your workplace go inside. Don't feel sorry ......

I came close to the shutdown, but there was no one, but the working lady greeted her with a very friendly face, she completed my transaction quickly, I delivered the modem thanks

I advise. For a long time, friends at Netser have been supporting Turkcell services. Insightful and helpful really.

There is an infamous customer service employee. It provides false information to the customer and does everything in its power to meet its own sales targets. He lies that the campaign defined on the Turkcell site is undefined to you. He wants you to reply the next day for the more expensive campaign he proposes (even though the campaign appears to be valid until the end of the year on the Turkcell site...). When you state that you want to convey your decision the next week, he slams it in your face by saying "you won't be called next week, you call". When you call the Turkcell Headquarters Customer Service after 5 minutes, you see that whatever you want can be done. Be you, to the customer service that calls you; Be sure to ask whether you are calling from the head office or the dealer. If you find out that it is from the dealer, especially if you find out that it is from this dealer; Before that friend hides it in your face, you hide it in his face. In the past, I had to solve a problem I had with Turkcell by writing a special e-mail to the Deputy General Manager of Turkcell. If the head office customer service had not been able to solve my problem right away, I would have been ready to complain about this company and this friend to the highest authority if necessary. You may not do your job very well, but there is no justification for lying to the customer.

I went for a modem and tv+ subscription. They said that you have to return the converter that superonline uses for its own infrastructure. How can I know about the converter that superonline has attached to its own infrastructure. they are..

Turkcell corporate solutions support center where we make our superbox subscriptions. It is not possible to reach all employees who come to visit us from this company through company lines. Staff turnover is high. You can't reach them once you're done, but they answer landlines. I personally went to the modem delivery, the addresses are correct.