Nail Oto Grup

They do their best to be serious and helpful in their job.

They work with many insurance agencies. If your car has been in a traffic accident, you can take your car and leave it for repair with peace of mind. After making a damage assessment, your transactions start immediately and they repair your car in a very short time. They work diligently. The employees are concerned and smiling.

I don't understand body paint work. I went because insurance was contracted. Customer relations are good. However, if you did not fix the upholstery in the trunk of the vehicle with screws, but if you changed the license plate holders, you did your job for the advertisement incomplete. If you had done your job properly, I would have already advertised it. Changing the license plate plates will cause corrosion on the vehicle parts as you will drill extra holes in the vehicle, and the strength of the punctured parts will decrease. There were too many scratches where the hinge was attached to adjust the Car Door. This means that it was studied inexperienced, not professionally.

Answer: What is wrong with the post, inconsistent? At first, only the fender will change and the expert decides to change even the bumper with a little scratch ??? :) I wish a picture was added here. Let's say, once the condition changes, the vehicle owner has been informed once. You are not sincere. I took the car for damage caused by driving the vehicle through the barrier. There were dents and dentures in the form of scratches on the right side. They corrected it through the car insurance. They said if the fender changes, we change the others. It lasted 16 days, they changed the bumper, the door, fender and irrelevant. The other door is completely painted. The car looks beautiful but they made her mother cry when she said let's get money from the automobile insurance. 1 door and fender fixed in 16 days, changing at 3. :) We said we came on recommendation, we do not recommend.

Cheapest selling part in Renault and dacia parts. Original parts are affordable. For example, duster pressure lining ball flywheel set nail auto gave 1900 TL. Other places quoted prices from 2700 to 3800. Tayfun is a very helpful person and knows his job. Although I moved to Antalya, it sends the parts I need by cargo.

They are the roses of Sasmazin, they don't need much words

We have a brother who is looking at mechanics. Ekrem is a man like a master man who will finish the job honestly, he is always a friendly friend. The establishment is definitely recommended.

I went to Nail Oto, which my insurance company has contracted to repair my front bumper and headlight damage. At the stage of delivering the car, they make you sign documents such as "I received my car without any problems", be careful. Both technical and administrative staff are generally not attentive and attentive. They cannot detect the damaged parts properly and give a missing parts list to the appraiser. When I confirm it myself and realize that there is a part that has not been written to the expert, they inform the expert and add it to the list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If I hadn't noticed, maybe I would have had to pay for the unwritten part out of my own pocket, or I would have bothered. For the front bumper and grille, which were torn and shattered like paper, they say "brother expert said that it can be repaired, they will not replace it, it will be repaired". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When I call the appraiser and ask about this issue, the appraiser says, "Because Nail Auto told us that the part can be repaired, we wrote a repair. If he had said it needed to be changed, we would have written a replacement, contact the service." I had to convince Nail Oto that they would not repair the parts that were chipped, but to replace them with it. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . There were screwdriver marks on the new bumper, probably because they ripped it off with a screwdriver when removing and installing the newly painted front bumper to fit the headlight. When I showed it to the service officials, they said, "This can't be done with a screwdriver, bro", as if it matters what the traces are made of. I say screwdriver, you crowbar, after all, your master has injured the zero buffer. It would be better if they were embarrassed and said "sorry, let's fix it" instead of deflecting the subject like this. They didn't paint the tow bar cover right in front of their eyes when painting the bumper. There is a tonal difference between the color of the bumper and the tow bar cover. The next day, coincidentally, when I looked inside the newly installed headlight, I noticed that they had installed a standard and cheaper bulb instead of the featured bulb I had installed. One of my bulbs was yellow and the other was white. I talked to the official about this on the phone, he said "come and see, brother", so I went 20 km again the next day. Turns out they forgot my bulb in my old damaged headlight. Ok, obviously there is no ulterior motive, but again, no one said sorry, they handed me my light bulb and sent it. If I had noticed a month later instead of the next day, I would have had to pay another 200 lira and buy a set of bulbs, because they probably wouldn't have taken the blame. Anyway, let's pretend we've done that. The next day, after washing the car, I noticed that this time the front fog light was filled with water. He was not getting water before the accident. So I called Nail Auto again. They said, "We delivered the car to you during the winter period, it happened while you were at it, why didn't you tell me before, talk to the expert, and if the expert pays, we'll fix it." It's very interesting because I don't think there is any chance of any appraiser getting paid for a closed damage file. They also said, "If the fog light was broken, we would see it, and we would have it written to the expert." I am very convinced that people who are too careless to miss out on damaged parts to the expert, forget my special headlight bulb in the old headlight and replace it with a standard bulb, paint the bumper and not paint the drawbar cover, injure the new bumper with a screwdriver and not notice, are careful enough to notice a broken or cracked fog light. I can't. As a matter of fact, when we had the fog lights removed by another master, we saw that his foot was broken and that he had taken the water into it. Of course, that cost is up to me. As a result; Our tradesmen, checking the work before handing it over to the customer, undertaking the mistake and fixing the problem instead of trying to get rid of the mistakes they have made, does not lose them anything, on the contrary, it gains more customers and respectability. Here, too, they get a 5-star thank you review instead of a one-star bad review. Response to business owner: If only you knew how to do business and how to write as much as you know how to talk.