Doğtaş Exclusive Eskişehir Yolu

Quality and affordable products are available.

I was very pleased with the various models of furniture and the friendly staff.

Absolutely do not buy any product, if you have witnesses who have the intention to ignore it, tell them to stay away strongly. We bought a bedroom set from the store, they were able to deliver the bed and nightstands in 2.5 months and the wardrobe after 3.5 months. They are irrelevant, irresponsible, the staff who sells us the products never exceed 35 days He sold it saying it would be delivered and then he didn't even come to our phones. When I told the lady about this issue, the store manager said that he had no news and would take care of it. He said that he had talked to the managers and the factory, and the result did not change after that, he did not deign to inform us during the endless waiting period. As a result, I never approach the Doğtaş brand or their stores. , if you are thinking of buying, I strongly advise you to stay away, I did not want to deal with returning the products, otherwise I am also cold from the furniture, I will change it at the first opportunity.

On 26.04.2021, we told them to bring products for the seating group, dining room and bedroom that we bought from Doğtaş Exclusive Ankara Eskişehir Yolu branch. Then, when the products were sent to us, they sent 1 master. The master arrived at 11:00 am and its installation lasted until 19:00. I present it to your appreciation that a master assembles in his mouth for 8 hours during the pandemic without a mask and without complying with any hygiene rules. Moreover, if the problem was just that. My father helps one person trying to do all that work in order to finish the job because they sent a master to the assembly of a company for which you paid 30.000 TL, and because we are uncomfortable in conscience, my father helps the assembly. So my dad works like an assembly man. The person who was sent as a master pierced our seat in the wrong place, scratched the top of our dining table, and teared the bottom of another one. When I asked the master why you are not wearing your mask, he told me you leave a room and tried to close the door on me. When I said I do not want you to continue, he did not quit and continued. When I wanted to talk to an authorized person, I repeatedly called the phone in the store using a phone number of 5 people and nobody answered. I could not even find a person to deal with. I complain to the end of this company, which is completely unprofessional and is a news of customer satisfaction with its impassive staff. While we do not even have a fixed phone to reach the store, we are looking for an interlocutor in front of us on the phone that is opened with pleasure with a mobile phone number given to us. However, the operations to be carried out were very simple, it would send 2 masters who knew the job and the installation would be done in 2 hours. You get up, let the master who comes home in pandemic conditions come to my father, help him, stay in your home without a mask for 8 hours, hurt the seat, then say I do not leave the house. I offer the service I have received in return for my debt, which I will try to pay for 5 years with all my strength, at your discretion. The owner of this company must not be able to sleep well at night. Whether the money I earn is halal or haram.

We went in to look and buy products. But why did we go back because of the staff who did not welcome you like you came? After reading the comments, we realized that we didn't have much to lose. It can be preferred as a brand, if it is suitable for your style, the company has delivery problems.

There are Doğtaş and Lova bedding products. Newly opened, big and clean place, relevant staff, nice variety. Its location is further on the map, but before you come to the high society market and citlekci.

+ Delivery is difficult. You wait at least three months. It is fixed by experience. ++The product that came over three months was defective. Staples outside, fabric has potholes. I demanded a refund, they are throwing forty somersaults to not get a refund. +++ They took the seats to the workshop. They fixed it, but they got worse. ++++ No contact. The store is not interested in you after you sell it. Oh, I got burned, you don't get burned!

The company that can deliver the product it sells from stock the next day, unlike other Doğtaş dealers. Among Doğtaş dealers in Ankara, I think this is the best one, and Yenimahalle Doğtaş is the worst.