Başaran Otomotiv Fethiye - Volkswagen - Audi

As a woman, my car broke down and this process was very stressful for me, the Volkswagen team made me feel like my family and helped me a lot in this process. I would like to thank Mr. Zeynel and all his team endlessly???

1. We write that we are deceived by the company that victimizes its customers by opportunistically using a brand new vehicle, I hope they can't deceive and victimize anyone after us.

We would like to thank the smiling lady Rana who helped us buy our new 2021 Polo. He was very interested. We got it easily. Thanks again.

I took my car for periodic maintenance, it took more than 10 days and 2 km after I got it back, the battery died. I applied for the repair, I gave my documents, we created a file, they said they will call, they did not. I applied again two months later, the file was created again, I was not called again. Two more months have passed, I am calling, they still say they will call you, there is no caller. Even if they say they won't fix it, they give my papers back.

It is a company that makes an opportunistic opportunism in new vehicles by not giving the vehicle to its customers at the expense of burning the vehicle's down payment, in a manner that does not fit the commercial ethics, which makes a raise even though the deposit is taken all over Turkey, the price of which is determined. We trusted, we were wrong, I hope one day they will meet someone they will find the same as what they did.

The price of all vehicles in Turkey, which increased by 100.000 TL on the day we agreed on the price of the vehicle we agreed on, is the same model, the same package, the same package, the company trying to sell it because we are a guaranteed customer, 100.000 TL more. I will never go again, do not trade with unreliable people who do not stay true to their word, we learned even if it is bitter in life, do not be deceived, we were deceived once.

I took wv amarok to my Başaran fethiye service for annual maintenance. Although my appointment was at 10.45, I went at 9.40. Annual maintenance and oil change. I waited half an hour for my vehicle to be received. Then I told the customer representative that mine is the annual maintenance, the key is on the car, you can do the maintenance and call me. There is no delivery procedure, your appointment is at 10:45, he said. I mean, do I have to wait here for 1 more hour for the car to be picked up, then I said cancel the appointment. I went to wv service in fethiye industry, they took care of it right away, within 45 minutes, they did the maintenance, changed the oil and delivered the car to me. Every time I go to Başaran automotive for maintenance, it is one problem to deliver the car, another problem to receive it. If you give it in the morning, you only get it in the evening, the job is oil change and maintenance. Moreover, we pay 2-3 times the prices in the industry, despite this, this is the case. I will not go again. I will have their maintenance done in the industry.

Due to a fabrication error, my vehicle was towed to the service by Roadside Assistance. After the repair, this dealer did not send my car back with the tow truck. (LENA Bodrum dealer had sent my vehicle back before) I live 2.5 hours away, which is the same distance to Bodrum. They put me in a very difficult situation. It's not a place I would ever choose. I will complain about this issue at the highest level.