Vural Termal Kaplıcası Kozaklı

We were delighted when we went a few years ago. Since it was the off season and there were no customers other than us, the owner and staff were very interested. I even wrote a nice review here. When we went last month, they said there are the last two rooms and showed us the 1st room. We looked at room 2. The room was small. We said let's keep the first room. Of course, he said. When we returned, there was another customer at the reception. The owner said they had reserved the first room we looked at and would give it to them. I said no, you told me it was empty, you even showed me the room and even though I said I'm holding it, he said no. The other customer will stay for 1 week and we will stay for 2 days... so even the old customer can be turned back when the future money is taken into account. Business is something like this

The pools of the apartments are big.. It can take 4 people easily..

Unfortunately, I do not recommend it because it is an old business, even if the old cleaning is done, it is not obvious. Sofas and beds are old, making a lot of noise, did not put us to sleep. We kept it for two nights, but we could only sleep one night. The sofas smelled and the pillows and sheets were absent. A business like this needs to reinvent itself.

It's our second visit..we felt comfortable like at home..thank you.

It's a good choice if you don't have high expectations. Advance reservation is required.

I am not at all satisfied with the service we have received. When they want the water to be cold, they turn on the hot water, the heaters do not work.

It is a very neglected place, there is a cleaning problem, the rooms are dirty, there is a problem with food, you have to cook it yourself, I came, there is no preparation, I was not satisfied at all

This is not an apart-hotel, it's not an aparthotel.