Volkswagen

Quality service friendly staff

In my CC model vehicle, the transmission light was constantly on and active. For this reason, we went to the service 4 times in 1 year. At each visit, we tried to produce a solution in the form of a piece of water defective change, and a piece of dust and wipe. As a result, each service break recurred within 1 week and 10 days. An authorized service that cannot clearly determine the cause of the problem. Also, the fate of the HGS glue on my window after the change of my car's ten windows is not clear. A company far from institutionalism that does not give any information by talking on the phone and saying that I will call you back when I ask for my HGS label. I recommend you stay away.

My car's left rear door replacement was done here. When I received my car, there were unpolished parts in the paint. The door stood a few millimeters lower than it should be. After receiving my car, I had to take it to the service two more times. They dealt with the faulty parts that I saw in the repair done on my vehicle very well and quickly solved the problems. I would like to thank the service manager Zeynel Bey, who closely followed the process of solving the problems I encountered after the repair, for his interest. Even if the employees in the office are concerned, the work done in the service department is very sloppy and of poor quality. They do not have any quality control processes as they deliver the vehicle in this way. You can see the original version of my vehicle in the photos. If possible, choose another Volkswagen dealer.

After taking the vehicle for ten days of periodic maintenance, the battery died 2 km. This time, I bought it after fifteen days of repair and the engine warning light is on, giving a start-stop failure. I always wait too long and take it back in worse condition than I left it.