Vivense Home & Living

'They sold the product for home delivery, and in the contract they signed us, I don't know how big it is, they wrote it as apt door. The deliveryers left the apt entrance. We ordered the product about 1 month ago today it arrived and we are waiting at the apartment door and sending mail, we cannot get a CVP, we do not have a chance to reach an authorized servant of Allah because no store number or GSM number is given. Do not take it, we did it from a store that does not have a customer relations system that employs such daring devious employees, you do not do it. My comment is valid. I felt the need to edit my comment that we have no other chance to reach the Business Owner; The bill was drawn up for my wife, Harun Kayatürk. After this comment, you say you say showroom, I wish it ends! We went to the Serdivan branch of your store and we could not talk to your staff about the issue, other staff said that we are not responsible for the lack of a phone in the store, my friend did not give information, etc., said they were sorry, we would cancel the order, but we said that if we opened a separate complaint application, we said that we would not cancel because it would happen to us again. After all, we did not cancel it and there is also that there is a different procedure for delivery, even for assembly, if it came with different cargo if it came by shipping. An assembly person did the assembly until 23.30-24.00, and he was a separate case) (This information comes later in the verbal way, not something written on it, whatever you call my contract! Over 40 decibels written on the piece of stuff they put in your hand was delivered in front of the door, but my product was delivered by cargo, although there were no packages over 40 desi, it was left at the door. This was never told to us in the verbal statement and rolled for home delivery. Otherwise we would never knowingly buy. Someone works for your brand, it appeals to the certain eye, its ads smell of institutionalism, but once you buy a product, you know - what I think is necessary - it actually smells inside. either everyone in the showroom is a crook or you have serious corporate breach. After our little son slept in this city where I and my wife were strangers, we moved these products to the 3rd floor as people with hernia in the middle of the night. that much. Go buy your furniture at a local store, communicate with the deliveryman, etc., do a clean job.

We bought a cot, the product is bad. Installation is wrong. After sales support is not available.

Company selling over the internet, a store with a missing product range, not every product available

I think it was opened to say that we also have a showroom. I couldn't really see anything in it. If we wanted to look at the catalogue, we wouldn't go there, we would have looked at the website anyway.

Yes, I don't know where to start. Where did I come from, they told me 15 days delivery to this store. It's been 1.5 months and I still haven't received my products. They sent 2 parts, I'm waiting for the rest. In the products that came, the parts were missing, they rivet the screws. They remembered the mother of the bed. I made this mistake, you don't. Stay away from Vivense.

It has been two weeks since the product was delivered, but there is no caller or message for installation. A very indifferent company.

I have never seen such a bad company in my life. I sent the product that came broken. They say they will send a new one after the old one reaches their hands, they say it will take 15 days if you want to return it. More importantly, the metric entry of one of the table legs they sent is different, so the big table is on the side, one checks it. The product is missing. There is also a screw. DEFINITELY STAY AWAY VIVENCE REGRETS!!!

I have never seen such a bad movie in my life. When selling, everyone is concerned, but when it comes to delivery, no one is there. My product has not been delivered yet. After reading the comments here, I started to fear what would happen to me. If the product comes, of course (I don't think so), even though we paid 500 TL for the delivery of the product, it did not arrive on time and it is not clear when they will bring it. vivensa means being disgraced with your money. order no: 5d3c03613818