Vivense Home & Living

Date: 29.09.2020; When we bought the Asos bedroom, the price was 8199 TL in my shopping cart. They used a discount coupon to get this price down at the Adana branch. Since the bedroom was not delivered on the promised dates, we returned the product on September 15th. The date was September 29, 2020, and the money has not been refunded to us, and mud is thrown into the bank. The refund amount is 7800 TL. You are pretty good at making unfair earnings. I cannot find the photos because I deleted them, but if I do, I will complain to you to the Consumer Arbitration Panel and more. The discount coupon was issued in our name, but there was a discount valid for the center table and corner sofa set. Your mind works very well when it comes to making money. BERBAT PROCESS MANAGEMENT that works after purchasing your priority products. As a person who has experienced a lot of problems, I advise you to NEVER shop. Where customer satisfaction never and never matters. The TV unit and coffee table set we bought were extremely poor quality. Product quality has been greatly reduced. There were missing parts in the TV unit and the middle table. The bedroom suite, which was promised to be delivered in 3 weeks, did not arrive for 2 months and not once did the sales consultant contact and inform. The corner sofa set did not arrive at the given delivery deadlines. Order support is pretty unsuccessful. The page where you track your orders is out of date. Everyone is unaware of each other. The firm where you can be disgraced with your money and wait for the product to arrive for years. (I compulsorily give 1 star to share the comment.)

I definitely do not recommend it. There is no one to address with the problems I experienced after delivery after ordering the SSbac201934152 wardrobe. They communicate by e-mail. I guess they don't have an invention called telephone. They also make us liars because we sent you the missing parts of the product they sent missing. The wardrobe covers I bought are crooked. There is no solution. I am sorry. They write copy and paste here as well.

It has very nice products, the design of the store and the visuals are wonderfully prepared, very attentive to the pandemic conditions. The staff is wonderful, I would like to thank especially Ayşegül lady.

Never buy products from this brand. If possible, don't crash. There were constant errors and malfunctions in the seat I bought. You provide the communication by e-mail and it is a very late solution issue. Zero satisfaction. I do not recommend to anyone

After entering the store, we waited for 10 minutes for someone to take care of it. The store was crowded, and then an employee pretended to take care of us briefly and mailed it, so to speak. Well I guess they don't need sales