Vivense Home & Living

I would never, never recommend, we were deceived by the images, we bought it, it is definitely very far from the quality, they are not solution-oriented many times in the problems, we are close to being in court, we bought it, you regret it, you do not buy it

We bought a TV unit. When ordering, unlike the one shown in the photos, the stopper of the unit cover did not come off, the cover falls down when opening. We sent an e-mail and they said that there is a missing part and they will send a brake stopper, and although we confirmed it, they replied that there is no missing part, this is the model of it. The answer they said in the store was that it was a mistake and there was no stopper in your unit. We do not understand how there is no stopper in the top-down cover. They do not stand behind their product and what they say. Customer communications are unprofessional.

I bought a triple zigon for 999 TL. The 89 TL setup fee was deducted and I canceled it. When I tried to assemble it myself, I saw that the assembly was not very easy (on the website it says that thousands of products are free to install, only easy installation ones are paid). Although I have a drill, it is not easy to install. There is a contradiction here. More importantly, I agreed to pay 89tl for re-installation because it was difficult to install. This time they asked for a setup fee of 119tl. When I said why are you increasing the fee, which is 89 TL, they said that there will be no installation under 119 TL. As far as I can see, there is no such thing as customer satisfaction in Vivense. Take these into consideration when purchasing products. Customer satisfaction 0

If you have free time, if you are looking for adventure, Vivense is the place you are looking for. Otherwise, stay away. They couldn't deliver a tiny corner set in three months. I went and ordered elsewhere, it arrived in 3 days. But Vivense had no problems with the refund.

I definitely do not recommend it, they show and sell the products on the internet with photos, the product is definitely not as in the catalogue, either it comes damaged or the poor quality return process is very slow and they communicate via grueling mail. sell their priority

I have a complaint from Vivense, which is far from misleading and deceiving advertising business approach and customer satisfaction. By not delivering the sofa set I bought two months ago, I have a complaint about the business mentality of Vivense, who made an appointment for the last day of the week on the first day of the week as if they were deceiving a child every time, who cheated me, who kept me busy, who did this repeatedly, don't be fooled, friends, they are misleading false advertisements.

Your products are very distressed and there was serious deformation in a short time like 2 months. I ask the incoming masters if there will be problems in other parts, and if they can't even say that it won't happen, he says maintenance will be done. (I think this job should be built solidly before maintenance is done). The sound and squeaking problems do not end with the revolving armchairs. Also, maybe 5 times for the service, each incoming service said that the problem was in a different place. Finally, they brought the part that needed to be changed and brought it missing. The system of one seat has been changed and the other is still standing. I'm tired of contacting you now. If you say that he will take the products back now, I will gladly return them. I regret very much that I bought a product from you.