Vakko - Mevlana Blv. No:2 D:1041

iyi guzel musteri memnuniyeti...

Yüksek kalitede yüksek fiyat. Güzel konbinleri var

İlgileri için çalışanlara çok teşekkür ederim, açıkçası çok abartılı fiyatlarla karşılaşacağımı düşünüyordum fakat indirimli fiyatlarıyla beymen club, kip gibi markalardan çok da farklı değil fiyatları.

Ürünleri çok kaliteli. Müşteriye olan ilgi harikulade.

İşlerinin uzmanı. Güler yüzlü cana yakın müşteri temsilcileri var.

Ankamall vakko magazasi tuzlar ve temizlik klasik ve Ürünleri satılır ve çantaları güzeldir fiyatlar bir teknik arada olmasına rağmen indirim zamanı bayağı uygun fiyata alabilirsiniz

Vakkonun bu şubesini çok beğeniyorum. Çalışanların ilgisi ve güleryüzlü olması hoşuma gitti. Özellikle satış danışmanım Kadir erdoğana teşekkür ederim. Çok beğendiğim bir ürünün olmayan bir numarasını başka şehirdeki bir şubeden getirterek bana yardımcı oldu.

My fiance had an interview in Ankara at the US Embassy there so I wanted her to have a nice outfit and look her best. We went to the local mall and found Vakko. The prices were extremely high but, I expected it to a degree because this place was obviously upscale and seemed to be of high quality. We spent almost $1000 USD on a complete top to bottom outfit. It was a pretty outfit, I'll give Vakko credit for that. Then, the bad news came. My fiance wore the blouse ONE TIME. The second time she went to wear it again, it had a hole that developed along a seam. By this time we had returned to the USA. Because it was under warranty, I wrote to customer service to ask what could be done to replace or, possibly, refund the item. Initially, I received this reply: "The shares of the friends of Vakko are very precious for us. As Vakko procedure, the guarantee period of our products is 15 months. You can send your product with its bill from the store where you bought or the same store group to analysing(sp) team, on condition that your product is in this guarantee period." After I asked if it was possible to not have to send the item from the USA to Turkey to clarify if a closer location was acceptable, I got a reneging of their original promise to accept a return by mail with this reply: "The shares of the friends of Vakko are very precious for us. Your request has been shared with Vakko’s authorized unit. According to the answer coming from them, we would like to share the information about it is not available to accept the product sent from abroad by cargo. Therefore, we kindly request to deliver your product to the store where you bought in the guarantee period when you visit to Turkey." Not surprisingly, I had no plans to ever return to Ankara Turkey so I asked if they might just send a replacement. It was a $300 blouse that I am sure they paid no more that $10 for. I even offered to pay the shipping. After that, and after 3 more emails asking for a response, I was completely ignored. Like so many companies, they are great when taking your money and fail miserably when honoring their word. I do not recommend shopping at Vakko.