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Very bad business, the product people choose doesn't matter

A disgusting business, they send an impact product, they say they will change it, they take it away, they send the same product the next day, they are ripping people off ❌

Despite being zero, the product came with a scratched cover and a rusty back. When we reported, 150 lira shipping (!) Fee was requested, what crime do I have in the product I gave 2550 TL? We have reported the necessary places, if you have a mind, go to alternative stores Update: The business owner is lying, saying that they helped here. When we called and said that the product was defective, we had no crime, 150 TL shipping fee was requested, as well as the "lady" who behaved well when selling there, a monster came out and attempted to deceive us with a number of ali cengiz games, wherever you go to complain, we We solved our problem by contacting Uğurun customer service. The tragicomic part of the business was also revealed here, the information we received from customer service is that when we were in the store saying "no, this product is not a display product, I just opened it", the display product is entered on the invoice. And we learned that they have been experiencing the same situation with a few more customers recently, and we have also made necessary complaints about consumer rights. I mean, it is not possible for everyone to be clean trades, Allah should not fall into your hands.

I found a product that I brought from the Internet much more convenient here, I returned it, I bought it from the net here, for half the price, plus 9 months in installments. They opened it in the store without telling, checked and delivered it to us, thank you to this pocket-friendly company

I have never seen such tradesmen in my life, they know neither respect for customers nor business ethics nor consumer rights. They are trying to get to the top because you sold defective goods and broke them. The working woman is extremely disrespectful and unassuming. Their shops are always empty, if they go on like this, they will continue to hunt flies. DON'T WASTE YOUR MONEY!

The working woman is ignorant and faceless. He told the tea shop that the box was broken and did not exchange it and the warranty certificate did not work.

If I had looked at the comments, I wouldn't have entered. Of course, I didn't look because it didn't occur to me that they would do such rudeness in the heart of the city. The plastic goods they send do not come out of dirt and rust. they do not change. As if we didn't buy it, they helped us in kind. I was in a hurry, forgot to ask. I bought the lowest quality ironing board I've ever seen in my life. they don't say at all, of course, when selling, it's like this, because it's normally done like that. You deceive the customer one day, you will bleed yourself every day. The people you sell to are also tradesmen somewhere, and yours unfortunately does not fit into the trades. The second comment is about 15 days later: I was angry because the chairs were dirty, there was something worse, it broke while sitting on the chairs that a 70-pound person only sat on 3.4 times. The chair is 100 liras, the model with a basket weave in front of the door, do not buy.

A lousy business, knowing that it is defective, they are doing all kinds of ugliness to sell products and not make exchanges. You can't save your money or your product. Never shop, never worry about yourself!!