Turkcell Superonline - Homeplus Telecom

I was called a week after Turkcell superonline. They ask if you are satisfied with the service I received from their office. What can I say?

They are deceiving people by saying that they are wearing TV + without cost with deceptive information. It turns out that they both reduce the internet speed and increase the bill. When their fraud strikes their faces, they give harsh replies and go all in disrespectfully. There are institutions of the state, God does not leave shoes to them.

I was a tt net user, then I became a Turkcell superonline user. I paid a withdrawal fee to tt net while switching. In return for this price, Turkcell would not bill me for 5 months. They sent an invoice the first month. I called the dealer: "The first month will come, send us the receipt that you have paid the withdrawal fee, and they will not come again". I asked for an appointment to give the receipt, they said don't come this week, they are too busy. I went the next week, gave the receipt. However, the bill still came. In the 2nd month, they issued an invoice. When I called Turkcell headquarters, I learned that the dealer did not forward the receipt to Turkcell. They showed what it means to be irresponsible. I have no complaints against Turkcell, but if they work with such intermediary companies, they will lose.

For Turkcell super online internet failure, I called customer services yesterday and the record was created. It was said that the malfunction will be fixed within 24 hours, but the technical staff called me and my lady number, but the phone records are empty, how is it, tell a little consistent lie when you lie, I don't know who this friend is, you can show the call log without our knowledge. let's see how the second act will be tomorrow, let's wait and see

I've been calling for so long, neither the phone is answered nor the institution is being built, is that how you work?

Thank you for considering and executing my request. I would like you to know about your interest and my satisfaction at your service. I wish you good work.

Thank you to Mr. Huseyin for his interest and concern. The interest of Sabri guleryuz is immense.