Turkcell Iletişim Merkezi

good

Fulfills the request

I paid the bill and left.

Employees have no knowledge, they are bad in terms of education, they have insufficient knowledge

The phone I bought 2 months ago went to warranty 3 times and it will be broken so they gave me a new device. There was a screen protector on my phone that I bought for 80 TL, and when I wanted to get it back, the woman working at Kent Plaza Turkcell told me that you will get a new one, not my responsibility. My brother, I entrusted my phone to you and left, why should I give money back to what I bought? Also, his arrogant attitude made me very angry. No, should I give you free glass? It has nothing to do with me. It's none of my business, you both give me a broken phone and victimize me for 3 weeks, and you don't give me back the material that I bought with money, that is, that belongs to me. How curious are you to get money? If everyone sends their phone to warranty once, you will sell them all new glass. Oh free money to you. Anyway, I couldn't learn the name of the woman, let them tell the rest to consumer rights. God knows how many people they make a ton of money every day, and they act arrogantly. Pity.