Turkcell - Bağdat Cd. Podium AVM

It should be developed both personnel and system

10.27 o'clock is still not open, phones are not available

Shop officials are in a different business policy than other dealers. They cause the customer to make a transaction that they do not want to misunderstand. We have created an attitude that you can create a complaint at work. Of course, we have created our complaint.

Mr. Magazin authorized to work for your company to provide better service that you have to remove the female friend of the psychological distressed bi-type or unintentionally working as a shopping center always complainants

Hello, I applied to the Turkcell Communication Center (Tuna İletişim Turkcell Plus), which is located on the ground floor of Ankara Podium AVM on 25.05.2019 at 17:15, with a line transfer request. Before the application, I was informed by the company personnel that a new application was initiated in the number transfer process and that the application for the number transfer could be received with the condition of loading TL 35 TL. Afterwards, the application form was filled by the company staff and I was asked for signatures. After signing, I noticed that no phone number was entered in the order that they would withdraw the said fee of 35 TL from my credit card and I asked them. I said, what are you getting this fee for? How will you match it with my number? They said, at worst, you can come here with a credit card slip and load the lira into your account when your line is opened. Then, instead of Turkcell's corporate policies, I said, as a dealer, do you determine the procedure according to your wishes and warned them. However, in response to this approach, the staff of the company replied, "Okay, let's cancel your application, you do not have to carry a number, the application is this way, you know." Thereupon, they canceled the application. I request that relevant actions be taken on the subject. For your information.

Great customer service and amazing staff

Since the mobile signature I received from another service provider was not functional, I talked to this dealer, they both gave informative information and determined the road map, and they carried out the line transportation in a very short time. The best dealer I have served in recent years. Thank you guys

Beautiful ...