Türk Telekom - İvedik Cd. No:155

If possible, stay away. 24th April 2010 My line connection to hold on 10 days. My second line. There are bans on going out of the inn, so that our work at home is not interrupted. The second line is Turkish telecom with Vodofon. Happiness I had two internet. Unfortunately, they came to the connection. Two lines are gone. Experts who go because Tivubu is working, I entered the internet, they cannot give a password. Said 444 number api problem. The team will come. Wait, no team. I called vodophone in a lifetime. On Monday, a team was looking at the vodophone and the Turkish telecom. The intensity has become clear Turkish telecom. Provide infrastructure for another company, send team to problems. The same team, less labor, a lot of money. I bought the same internet with two different names. Anyway a little nuisance to the vodophone. I called the call center. They told me to do something for the modem, wireless connection, we did it together. It was. When it came to Turkish telekoma, he could not connect wirelessly. I said I ate the quince taner. The same torture again. No guns, no hours, guys are busy. Nolacak look at both the Turkish telecom customer and others .. I came to the Directorate. They said it was a solution desk. No time again. In the case of cancellation of the call center, 130 defects when I called and 500 defects when I called, said 800 in here. I said it's not a written document to me. The solution is the clock, my name is urgent. Neither does it.velhasil 3-day adventure ended. The same team was working before the vodophone arrived. It worked again. Their internet still does not exist. I was close. I gave the internet that I couldn't use. With the models. They called yesterday 27.04.2020 they said close, I said good health. This day he called me again in the morning. Shutdown, transfer, pay penalty, I would find someone to hand over so that the guys won't be hurt. They would solve the problem. I searched so many times that there was no turn and the call started. The lady must give up the mercy of giving the modems to the two, so that they will investigate my return to the criminal condition. You will sign a contract for 2 years. You will have a technical problem from the first day. There will be no solution. Every time he leaves, the team will be told. You will not receive a return on the subject once. And you will pay a fine for this service they cannot offer. I will protect all my consumer rights by taking legal action. I'm screaming from here. If you serve other companies, have a team accordingly. In a central place like Yenimahalle, these things do not happen with 60 hours of near and 60 hours of superior service. When the customer cancels, you should replace the man. One asks 3 days were forbidden. Have you been a victim? What should we do for you? Always defend your rights. Protect your right to withdraw in long-term treaties. I'm never satisfied. Neither call centers nor directorates ..

In accordance with the conditions of the pandemic, everyone waits according to the receipt number and acts according to the process. Your relevant and solution-oriented process is concluded.

They called for subscription cancellation due to the lack of infrastructure, but all difficulties are applied to the cancellation, unfortunately I came back without getting it done. I will go to consumer rights.

We are waiting for a service from an organization that does not make any transaction properly and does not even provide contact within itself.It is like the institutional state of making the work of the citizen difficult. If you do not want your nerves to deteriorate, definitely stay away.

I did not like this branch at all. The employees are very comfortable, they just try to fill the clock. Once, in a department with 5 customer representatives, I was dealing with one customer and there were people waiting outside in the cold, of course I am one of them. It is a pity that people who do not like their jobs filled these places when there are a lot of unemployed people out there.

Transactions are faster and easier. We were done in 20 minutes.