Troy
2.9/5
★
based on 8 reviews
Contact Troy
| Address : | Tahılpazarı Mah. Kazım Özalp Cad. (Şarampol No:84 MarkAntalya AVM, Zemin Kat, 07040 Muratpaşa/Antalya, Turkey |
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| Phone : | 📞 +988 | ||||||||||||||
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| City : | Muratpaşa/Antalya |
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Ogün Açık on Google
★ ★ ★ ★ ★ Batarya değişimi için verdiğim telefonu 3 saat sonra almaya gittim.
"Elimizde tek batarya vardı o da bozuk çıktı, eski bataryanızı geri taktık" diye geri verdiler.
Yarım saat sonra telefon daha önce hiç olmadığı şekilde kendi kendine kapanıp açılmaya başladı. Durumu bildirince de pişkin pişkin telefonun zaten bozuk olduğunu, benim onlara bunu söylemediğim için kendilerindeki bataryayı bozuk sandıklarını söyleyip bana yalancı imasında bulundular. Daha önce hiç olmadı dememe rağmen "daha önce olmadığı şimdi olmayacağı anlamına gelmez" gibi komik bir cevap verdiler. Küfür etmemek için daha fazla uzatmadım.
Teknik olarak kapasitesiz olmalarını anlarım, sonuçta liyakatsızlığın ülkesindeyiz. Ama aldıkları tavır yutulur cinsten değil.
Ayrıca Apple'a durumu bildirdim, onlara da aynı hikayeyi anlatmışlar.
 I went to pick up the phone I gave for battery replacement 3 hours later.
"We had only one battery, and it was broken, we put your old battery back," they gave it back.
Half an hour later the phone started turning itself off and on like never before. When I reported the situation, they implied a liar by saying that the phone was already broken, and because I didn't tell them, they thought their battery was broken. Even though I said it never happened before, they gave a funny answer like "it didn't happen before doesn't mean it won't happen now". I didn't go any further to avoid cursing.
I understand that they are technically incapable, after all, we are in the land of incompetence. But the attitude they take is not to be swallowed.
I also reported the situation to Apple, and they told the same story.
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Виталий Кумаритов on Google
★ ★ ★ ★ ★ İğrenç servis.
Bir kaç hafta önce aldığım iPhonın kamerada leke varmış, geldiğimde “arızalı olabilir” demişler, değiştirmek yada incelemeyi yapmak istemiyorlar. Mağazayı tavsiye etmem.
Disgusting service.
There was a stain on the camera of the iPhone I bought a few weeks ago, when I came, they said "it may be faulty", they do not want to change it or do the inspection. I would not recommend the store.
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Kadir Han on Google
★ ★ ★ ★ ★ 3 defa farklı problemler için gittim ama hiç birinde çözüme kavuşturamadılar. Ve hepsi buzdolabı gibi. Sanki malı satan biziz de mutsuz müşteri onlar gibi tavırdalar. Hiç tavsiye etmiyorum. Apple TVT ye gidin. Mutlaka bir çözüm yolu bulabilirsiniz.
I went 3 times for different problems, but they could not solve any of them. And it's all like a refrigerator. They behave as if we are the ones selling the goods and they are the unhappy customers. I don't recommend at all. Go to Apple TVT. Surely you can find a solution.
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Çağla Y on Google
★ ★ ★ ★ ★ İPhone XR the best
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lankat75 on Google
★ ★ ★ ★ ★ Great service, great guys, great product! What else can you imagine!
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Ian Dupak on Google
★ ★ ★ ★ ★ Wasn’t so bad as I expected.
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pantea Love on Google
★ ★ ★ ★ ★ Even 1 star is not worth it. THE WORST APPLE EXPERIENCE OF MY LIFE. This is truly bs of an apple store. For 3 weeks they made me go and come back told me to fix my phone i have to first pay the taxes, and they will send my phone to repair and i have to wait 3 weeks to get it back.... after doing all this they tell me that my phone is not supported.... they waisted 1 month of my life and in the end nothing.... horrible people no one talks english and they pretend they are geniuses ..... dont go there ....
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Bulat Baikiev on Google
★ ★ ★ ★ ★ I came to buy an ipad pro. The sellers did not pay attention to me, although there was only me and three sellers in the store. I had to call them myself to carry out their duties. I did not notice a great desire to sell the goods on their part. I asked to show the price list for iPads, they didn’t show anything. I have never seen such an attitude in any official Apple dealership. Therefore, I do not advise contacting Apple-Troy. I went to another Apple seller, they listened to everyone there, ordered and told to come the next day when the order was delivered.
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