Toyota Plaza Ayyıldız

I have a 2014 model corolla. I went with the engine fault light complaint. I was told that the coil needs to be changed. Another master I showed outside said that the fault was not related to the coil, it was a valve burn. When I came back to the service and told about this situation, they accepted that it was really caused by the valve burn, not the coil. While 8 thousand liras are requested outside for valve burn repair; Toyota authorized service asked for 15 thousand liras. We decided to have it serviced anyway, just to be sure. When they opened the engine cover, they said that the process would reach 30 thousand. When I said I'm giving up, I will have the car done outside, they asked for a labor fee of 4 and a half thousand liras. Thank you, a niggle later? They made it and reduced it to 4 thousand. In other words, we paid a labor fee of 4 thousand liras for only one engine cover opening. A car of Toyota, which we call a lifetime engine, whose kilometer has not reached 120,000 yet, showed such a major malfunction. Let's just say it showed, at least contact your customer to solve their problems, not just to make money. Neither Toyota Turkey nor Trabzon Toyota Ayyıldız, to which I applied later, were not interested in our grievances. I'll never do business with Toyota again and it's on every platform. I will raise my complaint.

I would like to thank all the staff friends who contributed from the reception to the delivery. I was greeted and greeted with a smile. Hospitality is very good. I was very satisfied with the kindness and attention of the employees.