TIM Turkcell Communication Center

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you lose many customers because of indifference

It would be nice if you wrote the phone number what is here, no bother for people.

If it doesn't work, close the store, we have to come to the store 10 times a day.

3 months within the line of saying that there is no cancellation in my turkish line, but the two of them 50s pounds of cancellation fee reflected, then we do not take responsibility by saying that it is not saying, stuck store. Stay away.

We went for line transport. The staff standing there do not have a close knowledge of the distance from the line. I had more information than they did. A friend there told me I couldn't carry a line from the branch. Customer service says I can do it from the dealer. They insisted that I warned them, then they said we had no information. this dealer is interested in phone sales, I think they get premium from phones. If you're going to carry the line or anything, I say don't go. Because they're not interested.

On 20.07.2019, I bought a Samsung a20 phone at the Ümraniye Çarşı phone store and bought a cover and a screen protector. I gave 100 TL to the screen saver and the friend in the technical service department at the store told me that if the screen saver occurs, it will be subject to change for 1 time indefinitely. The friend in the technical service gave me the stamp of the phone shop and signed it on a piece of paper and they said that they could change it if there was air in the screen protector. On August 29, 2020, I went to the store in Ümraniye Bazaar and showed the air in the screen protector and showed the signed and written paper I bought from the store before, I asked to change the screen saver free of charge, but the store manager and employee there do not have such an application.They said that the employee here is fraudulent, but half of you and half They said we will meet. Why do they ask me for half of me when I have the right for free, if the problem of the employee there is fraudulent, the problem of the employee does not concern me, there is a stamp and a letter on the paper they gave me, I am a complainant. If the employees in the store are fraudulent, what is our question as a customer? I'm going to the store, I'm showing the signed and stamped text, they say there is no such application, either look at the solution or come and don't be nervous.

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