Suwen

Beautiful

I shopped for the first time. Thank you for the kindness of the staff.

It's a nice brand, I'm satisfied, and the employees in the optimum branch are very caring and helpful.

A quality brand is absolutely beautiful, but the website is terrible, I shopped online, although I updated my address, I ordered separately twice and went to another city. I asked for a refund, I am waiting for a refund for days, I hope they do, or I will apply for consumer rights. And they never update their site I received the orders but it still seems to be being prepared on the site

Hello. I bought a swimsuit from your Ankara optimum store. Although I had no problems with your products before, I bought it because I liked it very much. On the same day, I bought a swimsuit of the same model from the penti store. I only went on vacation for 1 week and used both swimsuits for the same time. The product I bought from you has pilling even after using it twice. I had no problems with any other product. I sent it for review but it was rejected. And no information was given about why it was rejected . I do not accept this decision and request that my problem be reexamined . I don't understand how you can deny such a situation. I have swimsuits that I have used for years, and although I still wear them, I never encounter such a problem. I don't understand why I have to try so hard to make you accept that your product is a fault. I hereby request you to take the necessary action . If you do not accept my second refusal, I will give my swimsuit to your employees as a gift.

They did not change the product that was defective in the package on the same day. I don't know if it came out of the factory like this, I don't know if you did it, they say we can't change the procedure like this, the employees are very rude, I don't want to shop again