Shell

Although I bought 270.15 TL gasoline on 10.12.2020 (due to the personnel), the points that should be loaded on the card were not loaded because the license plate was not entered. Also, 3 times the smart points in the campaign were not loaded. Now are the points for this burden being loaded on someone else ...

I bought 120 TL fuel from the station you announced on your site where you have your gift of clean with ozone for 120 TL shopping, but when I asked the officer, he said that there is no ozone cleaning service and he said that I would go to the opposite station and when I showed the receipt, they would help. My first question is why is this not done at the station you declared for ozone cleaning? My second question was when I asked the officer at the opposite station to do the ozone process, I was told that I had to buy fuel from this station and the cleaning process was not done. That station was not on the list you announced. And for this process, I traveled 9 km, traveled 9 km and spent 45 minutes. Who will pay for my wasted time and fuel?

Today, before I destroy my car, my uncle, number 10, our lady friend, a pumper, a little wood and a little more wood came out of the safe than our lady friend pumper brother.

Even though we kept the receipts we bought at the pump in our license, the last four receipts I bought on June 27 were so lost that they could not be read. When I reported the issue, I encountered the rude and accusatory attitude of the person named Emre, who was in charge of the station, and they produced a solution as a result of a long discussion.

We're getting fuel 5iceplate is given to wash to last min. There is no information until the queue coming to us + 5 + additional charges. For those who do not get fuel 10 de (never in this place people do not know that the plug is being done but the full price of the washing line is coming additional charge) This is a deception I went out without washing the time I went to tear off the plug. CUSTOMER SATISFACTION IN WASHERS 0

Today, we went to fill the tank of our vehicle, they said, we put 45 liters of gasoline in the half full tank, which is 46 liters in total. When we said that this cannot happen, they made a defense because there was a spare tank in the vehicle. The person who came before us as the authorized person kept saying that you do not know the car, I will call the gendarmerie, there is an insult to our brand. In order not to spoil our holiday, we made the payment and left and immediately called the authorized service of my vehicle. I was informed that what they fill as a reserve tank is actually an expansion tank and that it is dangerous to fill, especially in summer. You should never put fuel in the expansion tank "in the words of uninformed personnel, in the reserve tank" while filling your vehicle.

At 1.30, we said that we should fill our car and drink coffee and wake up, because the coffee machine is working 3 times? I asked, a tall bald-headed gentleman gestured with his hand to wait, I went and came again loud is the coffee machine working? I asked, he said the machine is being cleaned, but I know how that machine is cleaned, he came to the sleeping lady with his head on the table outside laughing and talking looking at us, he was talking, he had an attitude, it was not nice at all