Samsung

Super

Staff very relevant thanks

The smiling face looks good

Quality products ... Normal prices compared to competitors

Even one star is too much. I called to get information about Samsung authorized service and they hung up the phone in my face with a very unpleasant tone. I guess SAMSUNG company doesn't control their dealers and they are making its name bad. A worthless dealer

I wanted to buy a washing machine. In order not to go from shop to store due to the pandemic, I called this workplace for information in order to limit the options. The person who answered the phone had a style like "what is it, why did you call it". When I ask if there is an up-to-date campaign on washing machines, the washing capacity etc. He said "3.200 TL" without specifying any features and stopped. When I asked about the product feature, he said that it was "8" kg. "While he was asking if he had one or two models that I saw on the internet, and the price, before completing my sentence, he hung up the phone saying" If you looked on the internet, take it from there ". Why should I call the dealer if I want to buy it online !? Did the research on the internet bother you? Did anyone buy home appliances without examining user comments on the internet in this period? During the pandemic period, we understood everyone's nervous, but there was no such rudeness and rudeness. You do not sell bread, you sell durable consumer goods. Information is not given by simply telling the price. If there is a campaign, you will be informed about the validity period. The phone is not turned off when the customer is talking.As an educator, I recommend that you get a training on effective communication techniques ...

I called for TV setup. Before I could say I bought a TV yet, he said tell me where you bought it and slammed it in my face. I hope this disgusting service, which does not suit humanity, let alone craftsmanship, will come to an end very soon.