Safran Thermal Resort SPA & Convention Center

Generally not bad, the rooms were warm, but the bottoms of the beds were quite dirty, which caught my attention when I was looking for slippers. Anyway, they give a pink towel to the boy as a towel. Towels were not available in the room, we waited 45 minutes. Except that one. As for the pools, the big pool is very cold, almost no one can enter. They are obsessed with 27 degrees, claiming the ministry of health. But the outside environment is also cold, so when you say hot pool and cold pool, it is very possible for children and even adults to get sick. When it comes to the spa, the massage rooms are very cold and there is not even an ornamental flower, you are examining the massage boards while getting a massage, it was very repulsive to me, frankly, I shuddered. They heat the inside with a UFO. They rob you of what they can give you a discount. However, they do not know about each other. While paying the full bill, they may encounter astronomical figures and cause us to experience some negativities when leaving the hotel. They give something as a gift, but they take it out from somewhere else. Doesn't sound ethical to me. And they can make you feel embarrassed in public. The spa was disappointing, the massage was also ruined, the people I spoke to said they were not satisfied, they said they were both expensive and could not get good service. The lady at the mud and scrub was very nice. Some of the employees are great people. Even though I go down and talk, they don't even make corrections. It's a complete scam. Unnecessarily, you may lose your mood, they download it from there and put it on the other side. I recommend you to be careful. The spa manager appears to be interested, but being too vigilant can trick you. Apart from this, of course, it is a hotel that does not deserve 5 stars, there are also broken and broken furniture, but the room is a useful room. Wide spacious. I advise you to consider the comments. I don't think you will come again.

I Wooden book saffron thermal resort hotel on Sunday and Thursday I reached the hotel I would be a regular hotel room I rented villa 1- Let us not accept and they said they said we are preparing now. 2-room does not work honeycomb in late room we had bedroom at night for scum like carrion also said we came technical service, nor did the mask room what gloves dived removing the shoes he put honeycomb water pouring I said towels, said shower alayım fountain Let dry damaged my hair and said, hair dryer broken, üşüdüm does not work honeycomb, I called again because electric stove brought, he scored insurance were also in the run for, I wanted my daughter crib in 3yaş comforter and duvet arrived wet, I asked them to refund the fee that I want to output the reception had çıktık.3-morning morning 45g after the voice said to give the rises manager diyince payment sent the warden (!) bothered to even spot was coming up and 551tl my money they seized, room pictures, especially bathrobe official, I will service existing social networks image that disgusting table in the pool and I'm going to complain to consumer arbitration ... More events so ridiculous I do not even want to write there ....

We have stayed at this hotel before and it left positive marks. Now we are at the hotel during the semester break and unfortunately there is a backward performance compared to our previous stay. The physical structure of the hotel is not bad, but the hotel cannot carry the half-term holiday intensity. I did not see a bellboy at the entrance and exit from the hotel, I carried the suitcases myself. It is at full capacity and the staff, albeit well-intentioned, is insufficient. The pools are very crowded and the customer base is low. There is a serious problem in following the rules. Those who enter the pool without a cap, those who come to measure the temperature of the pool water with shoes, those who walk in the lobby with a bathrobe, etc. The hygiene of the rooms is not at a good level. The towels and bathrobes provided are already expired, are about to fall apart and do not look clean no matter how many times they are washed. Most of the staff are very courteous and utter the word "sir", but some of them are outrageously rude, although they are few in number. Pandemic rules are ignored. The number of personnel wearing masks is almost nonexistent. Even the HES code was not asked at the entrance. Food variety and quality is below average. On our previous visit, soft drinks were free with the meal, but now with money. Not cool. If you want to come early and have breakfast on the check-in day, a fee of 120 TL per person is required. Sound isolation between rooms is a disaster. Woe to you if there are loud people near your room... It's impossible to sleep. The staff is not able to keep up with the room cleaning. I could hardly change the towels and get the trash removed. Nothing is put in the room except 1.5 liters of water per day. We said we could come again after our previous stay and we did, but this was the last. Farewell Saffron Thermal.