Peugeot Haşim Balaban Altınova

Mrs. Funda, whom I went to register for the transactions of the vehicle we bought on the company, made my transactions quickly without making me wait, she brought my license plate early and took care of me in a very understanding and patient manner, Murat and Oğulcan Bey, who helped me with the vehicle explanation during the delivery phase, also gave the vehicle description very calmly, patiently to all my questions. They answered and I was included in this family, thank you Funda Hanım, thank you Murat and Oğulcan Bey, thank you Peugeot Balaban

First of all, I sent an e-mail to the French headquarters and stated that they should evaluate their authorized services in Turkey and that they do not care about customer satisfaction. Our Peugeot vehicle stopped with engine failure on the way to Istanbul last week. We delivered the car with the tow truck on Sunday, and we froze because we had to return to Istanbul. It was monday, it was tuesday, no return was made. When we called, they said they would get back to us, they were busy. It was said that there might be an expense from 5 thousand to 25 thousand before. On Wednesday, the figure went up to 35 thousand, but the engine was still not looked at. After that, they stated that they could open the engine and look at 1500 TL. We were already ready to give how much it costs, but they did not say it for 3 days, they lingered, if you had specified it on the next day, we would have sent the maintenance fee already. If you call 10 times, you can reach it once. Interest, relevance, referral is zero. We had the car brought to Istanbul. I don't know where they see themselves in terms of service quality, but I hope no one falls here.