Peugeot Demir Oto

THANK YOU FOR YOUR INTEREST, RESPECT, TOLERANCE AND HELP.

Burak, the service representative, thank you very much.

Quality service, customer satisfaction, the address of 10 peugeot lion lovers

human relations are very good, especially Eyüp, we thank him very much for his interest and relevance, but some parts of our missing car were not fixed as a service, although they said we will do it when you come for maintenance...

We are very satisfied with this business. But the main thing is of course human. We would like to thank the valuable employees who do their work with devotion, whether it is the sales department, the service department, insurance, public relations. We are also grateful to Mr. Gökhan AŞAR, who carries out his duty with great professionalism and devotion...

I would like to emphasize that the professional and above all, sincere, friendly and people-oriented approaches of Mrs. Zeynep, the sales manager, and Derya Hanım, the esteemed general manager and assistant general manager, add a lot to the Peugeot brand in particular, and to the Peugeot brand in particular... They have reflected this approach in the sub-team. For this reason, I was very satisfied with the service I received from the service and the service-product-quality-fee performance... I believe that this is one of the main reasons for the increasing number of Peugeot vehicles in traffic in Samsun...

I would like to thank our service manager Ms. Gönül and the team staff, Mrs. Merve and Mr. Burak at vehicle acceptance, Mr. Volkan, who provided information on vehicle maintenance, and Ms. Büşra in the Vehicle Warranty section. I wish you health and happiness in 2022, stay well..

They only charged 400 TL as a fault detection fee. It is interesting that the vehicles we take to another service are not bought by other dealers. Even if they demand, they receive a reasonable fee of 100 TL for room representation and the owners of the vehicles that will take them here should pay attention to one more thing. There was no approval from Peugeot, whose excuses were ready. What are the other excuses? Your vehicle has not been maintained at the authorized service, I said what's the relevance. First of all, the vehicle is at 63 thousand and has not reached the age of 2, so the factory warranty continues. There is the second block exemption law (according to this law, I do not mind getting warranty service - I made an automatic sanjuman change based on this law) The third is the services that I have taken care of (auto practice, speedy and bosch car services), that is, corporate companies with TS 12047 CERTIFICATE As a result, if you say no du, the invoice that they have issued is 15 thousand TL, and I have solved OTO PRACTIC for 2.500 TL and we have reduced the cost by not replacing unnecessary parts. If Peugeot or Demir auto goes this way, you will not get customer satisfaction. I didn't want to write this, but I had a hard time and got angry. There are many more things to write.........I hope an authorized person reads this and understands our trouble. Happy ramadan.