Özlem pet & Özlem Un ve Yem Sancaktepe

We bought Trendyol cat dry food, it took 3 weeks and mng cargo was sent back before it reached me, I am at home 24 hours without any return.... The stray cats are hungry now I will buy it from the cash shop from now on.... If you can't do this job, let no one get hurt.

I bought Proplan dog food from this company through Hepsiburada. The packaging broke out. The expiry date came out immediately after wiping with the cloth. I called the Proplan manufacturer company and they said that it cannot be removed from the skt package by wiping it with a cloth. I returned the product and bought it elsewhere. It is not possible to extract the Skt script. I didn't understand why this company's product was like that. Need to pay attention. Then the health of our souls that we treat like our eyes is endangered. Not to mention the treatment and medication costs we pay to the veterinarians. I think shop from trusted places. Don't be lazy. Call Nestlé the main dealers, they say. Get it out of there. Even a counterfeit of cancer medicine was sold in this country. You can think of the rest.

My product has not been there for 8 days, I bought food for my infertile cat, it did not come and I have to feed it with cheap food because I do not have any more money, my cat's health also deteriorates, if there is a kidney stone, who will be responsible for it? Özlem is calling pet, but unfortunately no one picks up the phone.

It's a decent business where I usually shop online, pay with iyzico, and where my animals love to eat egg feed, cracked corn and wheat. They do their cargo safely on time.

It's utter disgrace. The product came with mng cargo. I opened the cargo mock-up and there was not even 5 kilos of food left in the open mouth of the food sack. We immediately took a photo of myself and the cargo employee and created a return request. If I say because of the cargo company, there was no problem in the cargo packaging. The problem was that the food was shipped that way. I will take legal action for sending defective goods on the first business day. It is not normal to make fun of animal health and show such irresponsibility. I had a complete disgrace, not to mention the late delivery of the cargo...

There is a man inside who hasn't learned how to talk to people yet. When I go to buy food with my dog, there are employees who act as if I am not their customer but someone else, with an absurd attitude, as if their dog will go out and attack. Although he did not have a reaction, we have been subjected to these accusations of a rotten guy, it is a very bad business, let alone buying food, even 1 lira is too much for them.

The bait I bought came out of its packaging and arrived late with the smell of detergent and after the specified date. The product came spilled and incomplete as it did not come from the original packaging.

Torn product was sent, only put in a sack and sent. It was not wrapped in patpa, it was torn for how long it is not known, it was a complete disgrace.