Özlem Elektronik - Turkcell Superonline - 2983. Cd. No:64

Since Turkcell was sold to Arabs, it has become a complete fraud. You cannot contact all the numbers you have dialed. Even if you barely make contact, there is always a negative answer. For example, I say fix the error at the address, they say we can't fix it, so it has been a place of disgrace. If an Arab enters a place, is it good?

Even though there is no fiber in the building, it is a frivolous company that is shamelessly looking for fiber without getting bored.

They are talking so much to become a member, we are members, I wish we weren't, they don't pick up the phone, if you call often, they will block you, their chief will call me for 4 days, zero service, zero quality, these words are for Özlem Elektronik and a few of its staff

According to my fault record, the modem was changed, I checked the box of the site and said that I am coming. It was said to wait for news from me and it has been 7 hours. There is no caller, no incoming or outgoing. The phones do not turn on, even if they are opened, they hang up in your face. On the other hand, the Superonline headquarters constantly creates a request form and says that your problem has been transferred to the relevant unit. Long story short, the deplorable state of an institution that is believed and claimed to be the best in Turkey in the 21st century..... Shame on you.

I became a Superonline and TV+ subscription with the subscriber number 10166876 through Özlem Elektronik. I had to pay twice the amount reported to me as a withdrawal fee. Although I was told that I would not pay Superonline money for 6 months and that my withdrawal fee would be covered by Superonline, I started to pay bills from the first month. None of what you said was fulfilled. Not even a month later, by telling the lie that the person who subscribed us quit the job, the business owners put the responsibility on that person and found a reasonable formula for their fraud. They are doing phone fraud under the roof of an official corporate company. If the conversations are recorded, our rightness will be confirmed. In my opinion, Superonline, which works as an authorized dealer with the company that has so many complaints, is knowingly partnering with this fraud. Because, despite our repeated calls, Superonline does not work to eliminate grievances and continues to work with these fraudsters as an authorized Dealer. The purpose of writing this complaint here is not because I think it will result in the elimination of my grievances, but I wanted to warn the citizens so that similar grievances do not occur.

They called from another dealer for a campaign with headphones as a gift, I said ok, they were going to deliver the headphones from here, I came, I asked about other campaigns, they told me more attractive amounts, they said that if you cancel the other one, we will transfer you here, I called the other dealer and canceled, I went back in, unfortunately Özlem to. There was no campaign that he said, there were a few, but they directed him to customer services, the longer the job went on.. There is no problem in favor of politeness, but it is not so amateurish. Unfortunately a failed dealer

Those who know very well how to deceive the customer came together. THE WiFi 6 MODEM WAS COMMITTED and they installed WIFI 5. Currently, I have not been able to reach the relevant person, including the manager, for over a month from individual phone, message and extension numbers. They have no intention of problem solving.