Opes Opel Özel Servisi

A workplace that says I'm the owner of this place, I can't deal with anyone, after a dismissive attitude saying "we are busy today, we can't get my greetings" before I come in and say, shake, pack and send the customer who came to his shop for the first time, you think about the rest.

Excellent service, definitely the best in Samsun. Although they were very busy, they delivered my vehicle in a healthy way on the day they promised. They called me a week after receiving my vehicle and asked if there was any problem and were interested. A hard-to-find service at this time. I also need to thank Mr. Sezgin. I thank everyone individually for their interest.

Friends, you can have your car repaired safely, the prices are reasonable, we don't upset you, thank you to the team

He said he can't look this week, turned away. Zero interest, friends are here. What kind of customer relationship is this? I don't understand, I don't recommend it. Professionalism is zero.

They detected the problem in the car very easily and fixed it within 10 minutes, thanks to my master on Wednesday.

For friends looking for more than a service with high quality and honest people, I would recommend the jerk to the place where they can safely deliver their vehicle.

Opel service I have been using for 12 years. There are competent people in the service. Everything is transparent. Yes, services are a bit expensive, but I trust them, that's what's important to me. They recently replaced the alternator pulley. They indicate what is in the fault detections. Appointments can be made a week at the earliest. So call early. They get paid for troubleshooting, let me tell you.

There was a noise from the back of my car. After a short inspection, they said that the front and rear pads needed to be changed, and they quoted a price of 800 TL for Hi-Q brand pads, 650 TL for materials and 150 TL for labor. I told them from the internet that the same brand part is 465 liras and that the price difference is huge. This time, they said that if I buy the part myself, the labor price will change. During the decision-making period, the car was approaching life, and when the person concerned said he would help with the price, I decided to have it done. While the work was being done, when I went to the spare part dealer 100 meters away and asked the price of the part, I learned that the brake pad, which I thought was the same brand, was 370 TL, and the Bosh brand lining was 570 TL. They did not want to believe it, and when they reached the same piece of equipment from someone else and got a price, they said that the 370 lira brake pad was Delphi brand, and that the internet price did not concern them and they would not go below 750 lira. After quite a bargain, they dropped to 700 liras. I had to accept the price by saying that I would not do business with them from now on. By the way, they wrote Cruze brand instead of Hi-Q when issuing the invoice. I don't know which one they put. In essence, I learned that I should not do business with an establishment that lacks commercial ethics and trust, that I should not get a price from the parts dealer and start the business before negotiating, by paying at least 200 liras more. By the way, the sound from the car stopped, the problem seems to be solved. I have included all the details because I made my decision by looking at the comments here.