Opel ABC - Fatih Sultan Mehmet Blv No:414

Sales consultants are indifferent...!!! Especially "Begüm lady", it is not known whether she is doing her job by force or whether it is like that to everyone. , as if it reminded me of the traders who were shopping in the animal market. Despite this, it was not pleasant that he had to stand in front of him for a long time and in a way he did not take me into consideration.... Also, there used to be tea, coffee, etc. treats, but these are not available under the pretext of a certain pandemic..!!! Thanks to Mr. Emrah, he helped me and my maintenance procedures were completed in a short time due to the formality that I had to come to in order for my new vehicle not to be out of warranty.

Now the employees are very cool and indifferent to those who come, we are already selling, why did you come, they have an air this time passes

As soon as I found out that the new version of Mokka ultimate is missing, I said to the opel dealer that I should go and have a look. Of course, I went to look for a car, what's the money for me? I say to look, let alone buy, but we can look. Fortunately, for now, they don't get paid to look. Even if you have money, they can bring the vehicle after 2 months (chip crisis). .....The rear trunk is not electric, also, there is no glass roof, no diesel....that's all..Good luck to those who buy it..I will wait for the electric and flying version.......

Due to a small problem, the service I went to was not taken care of for half an hour. Before my problem was asked, I was asked if it had a warranty. As far as I understand, they don't want to look because money is not taken from the guarantee process. I definitely do not recommend. Thank you for your interest.

First of all, we would like to express our endless thanks to Ms. ESEN SARI, Sales Consultant, for her interest and concern.

Update: Mr. Ali talked to me about the issue and supported me to solve the problem. Definitely do not choose this service. I had my 2015 model Opel Corsa serviced here in the past 2 times. In the MyOpel system, while all the transactions that I have made in other services are visible, none of the transactions that I have made in this service are visible. I talked to a service consultant named Emine on the phone about this problem. He said he would transfer it to my service consultant, Mr. Ali. While talking to Mr. Ali about the subject, he hung up the phone in my face. Although I tried to reach him at intervals, he never answered the phone. Since I could not reach Mr. Ali, when I tried to reach Ms. Emine again, she did not answer either, she said that she was busy no matter who tried to connect. It is a pity to be faced with such a situation even though they state that they are authorized service centers. In addition, when they call to inform you about the maintenance campaign, they do not share the information that the maintenance will be made with second class Europar parts, not original Opel parts (GM brand) until you get there, so that the campaign will be valid.

Every time I need a maintenance appointment, I call for a few days and try to connect to sales, mechanical service, damage service etc. The customer is not given importance. Probably, the number of employees in the call units is low, and the employee is not valued. Shame on Opel ABC. I am more than satisfied with the service I received. I still gave an average score because I was also pleased with the dedication and smile of the employees.

A place to think twice before paying. You may encounter a different price from the price list at any time. a service that does not implement the campaign they are involved in on the internet. They do maintenance at prices according to their heads, not current prices. The campaign amount visible in the photo is 1699 TL. They gave me a price of 2090 TL. When they talked about the campaign they were involved in, they dropped to 1900tl. My vehicle is Opel Astra K, and on their website, the maintenance price of this model is 1699tl. However, they insisted that what was written on opel.com.tr was wrong, that there should be a J safe there, and that they were correct. 1699 TL is for the J case. But when I called another dealer in balgatta, they directly told me the prices, mentioned the discount and offered the price written on the site. I went and got it done. Balgat branch represents a German company better and customer relations are very good.