Nissan Balaban

The disgraceful habit of such a corporate firm not to answer a phone. It's just shameful. It gets on people's nerves. The owner of this place will try to reach you on the regular phone, he will understand what I am saying. Even if they thought about it, they wouldn't do such a disgrace. I declare that I am making a complaint to all necessary places via social media and e-mail. Let them do business like a man, I've been trying for 1 hour for service, don't you have any staff to answer the phone, boss ?

I would like to thank all the teammates, especially the service consultant Ms. Zübeyda, they took care of me in a very sincere and relevant way.

They have zero interest in the customer, as if all of the employees are the boss, those who come to buy a new vehicle, I don't like the employee....

1 YEAR X-TRAIL, I APPLIED TO THE CENTER WITH A KNOWN BATTERY DEPENDING PROBLEM, DEFINITELY NOT ANY USAGE ERRORS. HOWEVER I DID NOT WANT TO COME INTO THIS ANTALYA SERVICE, THEY DIRECTED ME THERE. THEY SAID THAT THE PROCEDURE WON'T LONG. I HAVE TO GO. THE CONTROLS SAID IT WILL BE OVER 30-40 MINUTES. WHEN I ASKED 1 HOUR LATER, IT HAS NOT STARTED YET. NOT EVEN REGISTERED. THEY WILL START FULL CONTROLS AND THEY REQUESTED ME TO LEAVE MY VEHICLE IN SERVICE FOR AT LEAST 1 DAY DUE "WE DID NOT HAVE THE MAINTENANCE DONE WITH US" EVEN IF I HAVE MAINTENANCE AT THE TSE CERTIFIED SERVICE SUGGESTED BY THEM. IT WILL BE DONE IF APPROVED :) THEY WILL MAKE THE WORK HARD, THEY ARE TRYING TO DO THE BEST. I APPLIED TO THE CONSUMER ARBITRATION BOARD. LET'S SEE WHAT WILL BE THE RESULT. AGAIN, THEY WILL TRY THEIR BEST TO MAKE THE WORK HARD, BUT LET'S SEE. WE NEED TO FIND A SOLUTION. GOD CAN'T HAVE A BIG PROBLEM WITH THE VEHICLE. IF I EXIT, I WILL STAY IN THE MIDDLE. ALSO, I HAVE TO GO TO THE COURT TO COMPLAIN AND GET MY RIGHTS BECAUSE OF THESE. THE VEHICLE IS GOOD, BUT YOU CANNOT SELL THE VEHICLE AND GET A NEW MORE DUE TO THE SERVICE.

I have a Nissan X-Trail, a premium package vehicle... I'm five years old and I've always breathed here.. And since the first day, he has supported us in every way, helping us with a smiling, result oriented and most importantly a trustful communication. Thank you very much to Ms. ZÜBEYDA SAN. Of course, there is a huge team at the back that takes care of my vehicle and does not leave us behind with a quality working principle, and I am glad they exist ... ?? I would like to point out that Mr. DOĞANCAN SIĞIRCI, who saddened us when we arrived this time, was the news of our manager's departure ... I think it is a great loss ... He was a valuable manager who was an expert in his field, who served with a team consciousness and a leader spirit, I wish it had been thought once more. ... Thanks for everything ?

It is a service that I receive service for my vehicle all the time. I would like to thank the service consultant, Mr. Zübeyde San, for her interest and relevance as always.

About a year and a half ago, I brought my Nissan qashqai vehicle due to a minor accident, my drum was not changed, they said they sent it to king auto, it was installed after it was done, I applied to the service center a year and a half later because there were paint chips on the bumper, the relevant people looked, they took pictures of it and said that we will call you when Ms. D... has a report, what is the call? asking. We called them again and after D… Ms. Ms.'s attitude that it doesn't matter who sees the car, I must see it, she said that she could not reach King Auto first, then that King Auto did not accept the error since it has been over 1 year and that we can complain to our insurance if we want, and she did not pay any attention to us, and so to speak she threw it away. Later, I contacted King Auto myself and I did not encounter any negative attitude and they said that they would correct their mistakes immediately. I brought my vehicle to the Nissan service and had it done here, but D… Ms. D. does not produce a solution on behalf of the company of the transactions and officially dismisses the customer.