NG Sapanca

Lovely staff and spotless, great location, great food i can say enough positive things about this place. thanks all of them miss damla

A first-class hotel with a great, clean territory and multiple amenities. There are 3pool areas for adults and a kids pool, rabbit houses, kids playground, basketball, volleyball and mini golf, outdoor restaurants, porcelain shop, beautiful inside and outside cafes. Ideal for families with children, who can spent the whole day wandering through trees and resting on banks. Personnel is attentive and professional. Wonderful nature around is a bonus.

SENA TURKMEN is very professional, very kind and very helpful person. Thank you very much Sena, we appreciate your excellent service! You made our stay at NG hotel very pleasant one!

The hotel is nice. But, it shouldn’t be considered as 5 star. Rooms hygiene And cleanliness is so bad. The hotel forces you to use heater only, there is no AC. The outside temperature is 18 not even so cold to use the heater. I tried many times with reception but they are saying it is winter time. If you open the window there is no grille, mosquitos will come inside because it is a forest.

The hotel reception in NG GURAL Wellness is so hospitable and friendly.. I am a loyal visitor to the hotel because of the beautiful staff and on head of them mr. Ugur Aydin and ms. Sena Turkmen .. I can’t be worried during my stay in the hotel because of their 24hrs on call assistance .. they are all the time smiling and very welcoming… I always extend my stay in this beautiful positive friendly atmosphere hotel .. Thanks a million for giving us relaxing and amazing experiences every time we check in.. Banan Altamimi from Kuwait

Nice experience in the hotel overall, great breakfast and dinner buffet, with excellent activities and facilities. My issues was mostly in booking, as I booked through a website called (Tatil Sepeti), which cancelled my booking for a reason (seems because we're not Turkish).. When the issue happened, unfortunately some desk members did not help us at all, however the customers relationships Sena was of a very big help as she supported us along with the duty manager to solve our problem. I hope the front desk is more cooperative with customers when asked for help, and truly thank Sena and the duty manager for their immense support.

Just beautiful ??? I started to smile & my heart to dance from the first moment I entered the hotel lobby. I loved the place, and stayed in both hotels (NG Sapanca is more in the avantgarde style & NG Enjoy with the moderne, cool and designed style. Both Hotels are by the way connected through the garden) and enjoyed every second of my stay. I lOVED my rooms, the incredible big size (approx. 40 m2), also the XXL bed, extremely compfortable, and specially that they had placed in addition Waterbottels in the fridge (as a cold water drinker, what a nice gesture!) and all the nice decorations details, very cool and so stylish! And the amazing food ?, so so so good! You can feel the legendary Turkish Hospitality in everything the do. Every single team member was nice, but the most outstanding one was for sure Edanur, from the guest relations! She was so nice and had time for a walking tour and showed me the hotel. I enjoyed every minute of it and it was a big pleasure to have a chat. Thank you for feeling me so special and priviliged. I will def. come back and will be one of your repeat guests ?. Warmest regards Nese

Has become a meeting hotel for institutions, good for them, not so for families and individuals. Limited variety of food at moderate quality. Very good spacious rooms and beautiful gardens