Mr Mercedes and Smart Service

Prices are reasonable compared to the authorized service. The attention is sufficient, but the masters cannot fully intervene due to the intensity, the young staff are more interested in the vehicle.

The chassis of my Sprinter vehicle had deterioration due to age. I talked to Mer An and they said they would do it. We agreed on 2000 lira. On the day of the delivery, we did a good job by lubricating it, we threw a complete antipaste on it, they said nothing would happen, I paid the money and left. It was time for inspection and the vehicle was left with a serious defect as the chassis number could not be read. TÜV TÜRK officer left a note that the chassis number plate was painted and the vehicle could be changed. I called and explained the situation. They said that there are such minor mistakes, clean it with thinner and it will pass. It didn't go away with thinner, we had to sandpaper. The chassis number was thin, and the workmanship was expensive. They neither corrected their own mistakes nor paid the necessary money to correct them. Definitely not worth a penny. My vehicle is old, I spent money to keep it safe and not to leave it on the road, they cost me a whole world of commute and cost. After that, if I have to pour gasoline on the car and burn it or have it work on the pasture, I will undoubtedly burn the car. I found a ton of good service afterwards, don't take your car to these guys even if they do it for free. I'm already getting a file on what they've done and starting the lawsuit process. Be you, do not put oil on the bread of such people. I'm a mature man, don't be you...

6 months ago, the rear of my vehicle was repaired and painted. the places they painted are already cracked. Also, the trunk lid hasn't closed since then.

The bill that is spoken on the phone and the bill that comes out in the shop are completely different. For 10 minutes of work, it demands 800 liras of labor. They do not stand behind their word. Let's bring something like money-blind trades to justice. Pity don't even pass by it.

I had a 1995 model Mercedes E200, I went to Meran for 6 years. I sold it and bought an Audi A6. Nice car but hard to find service like Meran. I sold it and now I'm thinking of buying a Mercedes again. I would like to thank Ramazan Abiye, Zülfü Usta, İsrafil Usta, Tevfik Usta, Lokman Usta and all the staff at the service. It was a place I trusted blindly and left my car. Hope to meet again...

I know what's wrong with my car. I went to the Mer An service for removal. They are connected to the device. I told our master what had happened. The room explained why. :) but since the process would take a long time and I was going to leave for Istanbul, the master said, "He goes to Istanbul with this fault. Take it easy." Then I went to accounting. They asked for 150 TL for troubleshooting. I objected. I said I already knew his fault. This time, they said they deleted the fault from memory. It will burn again soon. I said no action was taken. They said that we are connecting it to the device for 150 TL. I said you should have said that from the beginning. When you go to the restaurant, they said, "Don't you know that the food you eat is worth money?" I saw that as the level decreases, I made the payment and left. It is not a service-oriented company. For this reason, it cannot respond to your requests. Be careful. Don't even drink their tea without getting a price. If possible, do not even pass in front of it. The service understanding of private services is definitely higher quality.

Mer An is really above the standards with its service understanding and working principles, which I know thanks to Şenay brother, who bought my W164 ML350 when I was going to give up on Mercedes when I got fed up with not being able to find the right service, the masters' knowledge, trying to find the fault by trial and error and the same trial and error repair methods. After pinpointing the fault and sharing the necessary information about its solution and cost, they move forward and the result is excellent. As mentioned in other comments, Ramazan is the name of master Mercedes, and master Zülfü is his professor. Detection is made entirely with knowledge and experience. Normally, I do not like to leave a vehicle with the master, but this place is completely reliable, there is no question mark in my mind. The vehicle is not delivered until the problem of the vehicle is solved. This is a living example of the saying that there is a master who sells a car, there is a master who buys a car. Thank you to the whole team for their efforts.