Mng Kargo - Porsuk

Even 1 star is too much, god damn it, such a cargo company does not pick up the phone, they do not deliver the cargo, nor do they give any information... stay away

Why do you take out the cargo that you cannot deliver and you say that it has not been delivered even though I have been at home since morning.

I will complain about the employees who distribute Gökmeydan in your branch, they send a message that you are not at home even though I am at home, I was at home all day, may God do as he knows you

Can't be reached by phone because as soon as it rings, they are immediately busy. The last cargo company to be preferred in Eskişehir and its branch is not clear who does what. Three days later, I went and bought my cargo by force. Customer service is a separate problem, if there is no sanction in the workplace or if there is no accountability, this is the result.

Although I was at my workplace all day yesterday, they did not deliver my product. When I checked the system towards the evening, I saw the message that your product could not be delivered, you see, I gave 17 TL for nothing, if you do not take it for distribution, do not take it, they should send the cargo to another cargo. courier company that constantly suffers

The person who delivered the cargo came today, we can't take it to the floor, he said, "Get down, take it," he left it in the middle of the street as if he had dropped a bomb until I went downstairs, and he asked for the code sent for no contactless delivery, and fled in a hurry. When I checked the cargo, there were cracks on its outer surface, customer service and the person who delivered the cargo said that I needed to create a damage registration form from the branch. I went to the branch and said we do not have the authority to issue such a document. When I asked what do you do when a problem occurs, they could not answer. They gave the number of a person named Osman, who I could not understand exactly whether he was the regional representative or the manager. When I talk to this person, I can't give such a form, it would take months anyway. He said, you bring the cargo, I will send it back as if you never received the cargo. I don't have a vehicle, when I asked how can I bring it, he said, should I collect a private car for you, if you don't bring it during the day, it will explode in your hand. When he said, "Your duty is not to deliver the cargo to me safely," he said, "You shouldn't have shopped online," said piskiny rudely. I definitely do not recommend MNG Cargo, especially this branch, no doubt that I will forward my complaint to the necessary places.

I've been waiting at home from morning until evening in case my cargo will arrive. It seems that it was not delivered because I was not at home.

I called 10 times in 2 days, they didn't even answer the phone once, they said to come and get it even though it was seen that my cargo was in distribution before. If my current parcel does not arrive within today, I will have to go again in the evening. They really get paid for doing nothing. It's also nonsense that Mng allows this.