Mng Kargo - Demre

The working style of the cargo company Mng Demre is very troubled. Although I received the message that my cargo, which came days ago, was distributed many times, it did not arrive in any way. When we saw it in the system as the last time it would be returned, we could not bear it and went to collect our cargo. As soon as we entered, we had already seen a very heavy triple welcome, in this process I understood that they were intense but they did not deliver my cargo to me, and when we asked me systematically why they entered the return process, we wanted to meet with the manager when the other party immediately started to answer the limits of respect. The lady there said that she was her owner, and naturally, we told her about our problem, but when she gave reprimands with anger and reproaching, we could not stand it, we answered that way. He said he was a lawyer and showed his identity, and when he started to speak threateningly, we understood the color of the incident. When he said “Give our cargo, let's go”, another woman working there shouted “I don't give”. When you say what you mean, the woman who stated that she was the owner, said go out and fired us from the cargo office. We also stated that this is a corporate company and we do not want to go out. Then, when he told the lawyer lady who said that she was the owner, how do you work here if you are a lawyer, she started to show her status. I do not work here, I came to help my brother, I quit my own job, and my lawyers started to speak moderately because they were attending the hearings. We got our cargo so that the subject would not get longer and we left. I definitely do not recommend it.

In one word, fiasco!! Unfortunately, I couldn't send the products that I bought from Trendyol and had to send back... This is the second time. Next time I buy any product online, I will pay attention to the shipping. Because I couldn't send the products twice because of MNG cargo and they were left in my hands. MNG cargo is not in Kaş, the nearest sb is in Demre and they have to come and get the package from there, but this was not possible at all... Despite all my calls in a row, they opened a new record five times, but somehow they could not reach me. In addition, although they say that they cannot register as Demre SB and that I have to register from the center, they say the opposite in the center. In short, there is no process, zero service, no job descriptions, and employees are bored. In short, if it is MNG, no.

I bought a product from a place called part fleet, it came to the branch in Demre ? I'm Kaş Sarıbelen mah. I gave the address. If you do not serve here, do not take the cargo, let the cargo company that provides service here deliver this cargo to its destination. I'm calling, he says come and get it from here. You serve Kas, give it to him, I come up with a solution so I can wait and get it, he can't do it either. Other companies have done this many times. One word, a disgraceful branch. (Demre)

In the past, I used to complain so much about mng, they could never reach Kaş, but now I understand that they have taken care of this situation, I am not worried about my cargo that will come with mng anymore.

Mng Kargo Demre employee named Oğuz claimed that he could not find me at home even though my information given to the cargo was correct, and took my cargo back to the branch without calling my correct phone number. What kind of disgrace is this, you can be sure that I, who is victimized both as an employee and as a customer, will do my best to take it to higher positions and initiate action so that such a grievance does not happen to anyone.

A company that provides service over the phone, not to the address. As such, it is untargeted enough to send the product back without pity when it cannot be reached by phone. The stroller phone number we bought with the campaign was about to be returned because my phone number was wrong and they didn't bother to bring it home. The reason for the return was entered as it will be sent back if it is not received within 3 days, since the buyer has declared that he will receive it from the branch. I have no problems with going to the branch and picking it up, but I am wondering what the ethics of making false statements on my behalf are. Note: If I did not check my mail and understand the situation and the product was sent back, would the company cover the price difference of the product, which was increased by 1250 TL in this process? I'm wondering about that too.