Mavi

I bought a wallet when I went to the Mavi Jeans store in Bursa Zafer plaza. I was the only one in line. However, one of the selling friends took his customer forward (just to get a commission of 10 20 TL or how much he was getting) and started to do his transaction. Although the cashier who took care of me said that it was his friend's turn, I think the store manager finished the transaction and it was my turn when I asked why did you hire that man first, there is no such thing, you think so etc... He answered as it suits him. My sticking point is I bought a wallet and the other customer bought a higher product than me in terms of money. The problem here is that the salesperson brings their own customer in and the salesperson tells me it's their turn, but the store manager does nothing. And the way he smiles when I tell it to his face. So much gesture, mimic and sales motto were not known, the event comes up to write a complaint. Personnel should not work with the logic of the grand bazaar. It has to be the store culture. Whatever the customer buys, I think it should be known what it means for the seller. If your seller profile and communication style is low, don't do this job! Because the service industry demands it. If something is missing, there are lots of books about your customer relations or communication. There are very good books on personal development. Open it and read it. Do not work with the logic of the Grand Bazaar. I hope you learn the store culture and apply it as soon as possible.