Mardin Provincial Health Directorate

Ministry of health agency.

I have been trying to get information for how many hours, but unfortunately there is no minister. It is treated very badly.

I've been trying to connect for how many hours, they turn it on and off, better show some attention.

I want help from the health directorate says go and talk to the health center. Look at the huge health department.

Why did the pediatric neurologist go, please have a doctor replace him, my child is sick, you are making us victims.

It is an institution where you cannot connect anywhere when you call, cannot answer questions properly, the people on the phone do not know how to speak, and talk extremely rudely.

Not even points are given, there is no respect for them, irresponsibility is at the top, who will say stop this trend... It really needs a regulation

Actually, I didn't even want to vote. I am very complaining about the psychologists of the hospital. How can a hospital staff be so insensitive. I was going to make an appointment to see a psychologist before the pandemic process. When I went to make an appointment, they said they would take my phone number and call. Two or even two years have passed since then, no one called and made an appointment. Then I went to the psychology department periodically and asked. We are very busy, we can't catch up, there is a pandemic or something, there is no assignment, don't look at any other service, I understand all of them, but how can I not be called for more than two years. I went to see this yesterday and requested a new appointment. For two years, let alone making an appointment and asking if it was time for me to be called, our very respected psychologist told me to clear your mouth to justify himself. I couldn't hold him accountable. I didn't ask for an account anyway, I just asked how I didn't get to be called for two years. He claimed that my voice was high. He completely misunderstood. Before I went to him, I was at the ENT doctor. My throat was hurting so much that I couldn't even speak properly. By what right would he say such a thing to me? I didn't insult him, I didn't curse him. It was the most natural right for me to ask my turn not to come for two years. He spoke to me in a very harsh manner. When I said I didn't understand, he said hit your head against the wall. He said whether he would give you an appointment (when he should have told you) or not. He may have said that they work very hard. No matter how busy it is, can't my appointment be made after 1 month, 2 months later, come on, 3 months later? He just said that we are very busy and every time I go to the interview room, there is neither a patient nor a busy person just sitting. it showed. He says, "Come, look, there are so many patients, let's look at their history," but patients have special rights. The patient's name, surname, illness or problems do not concern me. I have no right to this. Every patient's illness is unique to him. However, I could not understand this childish behavior of your psychologist, who still told me to keep your mouth shut. I guess seeing the date would be a problem for him. I can't find anything to say if a psychologist doesn't know how and in what style to talk to another patient. There's actually a lot to say, but my family upbringing doesn't allow it.