LUXE VACATİON TOUR

Reliable firm firm

everything was perfect

The owners guides the owners of this company are very nice and respectable people giving their customers every kind of support and convenience to spend a nice and comfortable holiday

I will say about the tour operator, it all depends on the person. We were caught by not very competent people, or rather not very responsibly treated guests. We all understand that excursions are their earnings (before-sale services on tour) And I myself do not mind to buy a tour or service (massage) for complete relaxation. But we are faced with the fact that when there is a discrepancy between the services for describing a guide, no one will help you. They paid for Hammam, and the massage service was provided for 2+, they didn’t even get steamy, they beat 40 people, everyone sat in line for a scrub and foam, they didn’t smoke at all, it's funny ..... Well, it wasn’t 2.5 hours but 1.5 maximum So do not believe the guides for the word (well, at least I was so lucky) Everything is exaggerated, exaggerated, and the guide is not with you at the hotel, I saw her once at the meeting on arrival. Then all your problems are your problems. They did not inform about the transfer of the flight either, until I started writing myself. About the hotel just prekrakrasali. Therefore, 2 out of 5 rating. I believe that someone with a guide was more lucky and the reviews will be better.

Good day! Everything was good initially. They helped me to find a tour for 4 days. We chose a 5 * hotel (Bodrum bay) but when we arrived at the place we were just horrified. The hotel rooms were muddy, dusty, and the bed linen was stained. Cockroaches ran through the numbers and territories. In the restaurant, the dishes were not completely washed, you could see what they ate from them before you. The Internet did not work in the hotel, so I had to turn on roaming in order to contact the tour operator. For two days we fought to be moved to another hotel. On the emergency hotline they said to contact the guide, the guide said to contact the tour operator, and the tour operator to the guide. The rest was ruined, I demanded compensation for the days we stayed at this hotel, but I was refused. I do not recommend using this tour operator.

Super firm

A very bad company, they sell a tour to one hotel upon arrival, they make a substitute for a worse hotel, they say that if you want a substitute for a better option, make an additional payment, spoil the rest as much as they can