Liv Hospital Gaziantep

I went to the hospital on 22.02.2022 due to my covid disease, they started the hospitalization procedures after my blood test. The hospital, which has maintained its institutional structure without any problems until now, turned upside down in the problems after transferring to the service. Since I did not have water, I asked for water, they gave the number of the restaurant, they said, call and ask, they called, we asked for water, we do not take it to the service, because they said that they could not send it because we could not receive the payment because you were in the covid service. Luckily, water is paid, under the name of pandemic care service, additional money is taken, bed tariffs are charged separately, but money is taken for water anyway, these are not the cares that are the subject of the complaint, but the last point was during the check-out, I felt there how rudeness and institutionalism were treated, I asked the elevator for the exit, the 2 nurses chatting among themselves without looking at me. They said at the corner, I went to the corner, the elevators work with a card, I realized that they could not work without a card scan, so I came back from the chatting nurses. While the card elevator is used during the hospital stay, the waste elevator is described incompletely without looking at the face at the exit. After waiting for a long time in the idle elevator, I and the staff, who were really stuck in the corner of a big trash container and waiting to get off, the smell in the elevator was indescribable. When I asked for my car for the exit, it was also a nice thing to request parking money. Let me not tell you how many bills are paid, let me not upset people's morale, the hospital management was inadequate, it was seen that the hospital was far from institutionalism, and this caused patient dissatisfaction. The subject will also be discussed with the hospital management about the complaint.

The image is garish, but the operation is troublesome. The employees are smiling and trying to do their best, but they are inexperienced. Child examination is 280 TL, 1-day hospitalization is 1000 TL, which is quite expensive. I come with an appointment and 40 minutes after the appointment, my turn comes 2 times. Elevators are troublesome, they make you wait too long, they don't suit the building. In short, I do not recommend. I came for the doctor, but I will not come anymore because he is not satisfied with the operation of the hospital.

It is a very clean hospital. The relations between the staff, doctors and nurses are very good. We were very pleased with the interest shown by Zehra, the nurse of the pediatric department, to my daughter. Dr. Mr. Mert also examines them in detail every time. He is interested.