Kumtel - 37. Sk. No:42

I had a 6-year-old heater of kumtel, spare parts were needed, thanks to the company, the company sent it to my address free of charge within 1 week konya adem evirgen

A mediocre company, I do not recommend it to anyone, the repair of the heater I bought was not given by the service in 15 days. A company that does not stand behind the product they sell, even more than 1 year

I bought a Kumtel stovetop cooker from BİM before the warranty period expires, all its buttons broke down. Authorized service came to the factory within a year.

I placed my order through kumtel.com, it was first seen in the cargo, then it came to the status of returned. I think they sold it out of stock. My money is not refunded. no contact

Due to the attitudes and behaviors of your Samsun Aras Technical service, and its unsystematic operation, I burned the warranty of my Kumtel brand hood, which has a 16-month warranty, and went to the authorized service of a different company that works more smoothly and with principles, sticks to its appointment on the day and time spoken, and has a very successful bilateral relations and approach to the customer. I handed. Currently, my hood is not made by Kumtel, but by a different brand, for a fee. Kumtel is regret. The one who made me say this is Kumtel's Samsun Authorized Service, Aras Teknik.

MY ANSWER TO KUMTEL'S RESPONSE: We know what the thermostat is for, don't treat it like an ignorant one. It is an abnormal situation that the temperature drops every 1-2 minutes. Don't answer for the sake of answering. I bought BH-1800 tower heaters from two different BİM stores. Both have the same problem. When we run it at high temperature, it switches to low temperature after 1-2 minutes and it is not possible for us to heat the house. There is a thermostat problem. The company says not interested, go to technical service. Kumtel is regrettable, I never recommend it. They sell faulty and defective products and do not stand behind their products. I will go to consumer court.