KÖŞEM MOBİLYA

Relevant and smiling. We bought our furniture by relying on their quality. We thank you

First of all, I want to state that my goal is not to defame your company. For the first time, I bought goods from istigbal, I gave many times more money than the ones in the market.

The products seem to be of good quality but the variety is very scarce. The attitude of the woman who welcomes me at the entrance because of my young age seemed to say why you came.

We bought a 3-seat sofa set for 2 months and we were told that it would come in 15 days at the beginning. 2 of them barely arrived and 1 of them still haven't arrived. Salespeople continue to lie after lies. For 3 weeks, they have been saying that this day will come in 2 days. We have been very victimized and still nobody can tell us anything. Moreover, the color of the seat that came was not what we wanted. My suggestion to you is not to shop here. We did not like the service at all.

Definitely stay away from a so-called corporate company (!)

Ankara Keçiören Corner furniture is 2.216,37TL. I bought a future bed in the amount of money, a month later, I had pain in the lower back due to the hardness of the bed and I had difficulty walking because this stiffness put pressure on my nerve. I explained my situation to the official, he said that he could not get a refund, he could give a softer bed instead, paying a difference of 600 TL for a total of 2,816.37 TL. I bought a different model bed of the future brand for the amount. However, since my health problem continued to increase, I explained my situation the next day and conveyed that I could not use this bed in this way. I asked for the return of the mattress, stating that if my problem was not an arbitrary dissatisfaction, I would not buy a new product by paying again, and as a result, it should be considered as a new transaction because I bought a different model mattress by paying the difference, not an exchange of the same model. However, he said that he would return by citing the authorized boss or the accounting approval, and as a result of the calls, we were told that we could replace it with a different product, and again, invoices and documents were drawn up for the future table and a coffee table. Finally, our shopping that started on 26/11/2020 was to be postponed and ended on 22/04/2021. However, the products were not delivered, with excuses such as the pandemic process, bans, flexible working style and statements that there is no problem in every communication and that they will be delivered, and as a result of the delays, 3 months have passed since the newly purchased product. At the end of the elapsed period, they stated that despite the expected time on 14/06/2021, the boss did not accept that they would not accept the return of the bed, which could not be delivered with these products. It was not pleasant to be treated in this way, even though I stated that as a healthcare worker, I had a health problem, not an arbitrary one, while running for the health of every person in need, and that I could not use the product even for one night.

I don't recommend anyone to pass by this dealer, let alone shopping. It's been 3.5 months. They will bring a bed headboard every time, a story every time, this is a lie every time, and all future dealers like this are the same, stay away from them, I recommend you to turn to other brands. We fell, you don't fall, let's see how long we will wait, I will constantly criticize, I'm tired of searching. Don't believe what store manager Abdi says, don't believe it, he does fifty somersaults while selling the business by trick-or-treating.

The owners, Ayhan BELEK and his son Adem BELEK, are terrific people. They prioritize customer satisfaction