Kelebek Mobilya Pendik

I am complaining about the entity named Gökhan and the butterfly furniture. It has been 7 months and my products have not arrived even though the time has passed. I'm newly married, I don't have furniture in my house

You can enjoy shopping with its friendly staff and comfortable parking lot. I would also like to thank the sales staff Ms. Elif.

Definitely a store to avoid. Products that have not arrived for 6 months, refunds that are canceled and not made for 5 months, tomorrow / next week, etc. Unfortunately, all the statements of the employees are untrue. Even a single word of it has to be believed, you will regret it. So much so that they even forget who they are making up and start to tell different stories about the same person after a certain period of time. Whatever comes to your mind, from “flooded in the warehouse” to “that staff member left, I'm taking care of it right away”, “well, we passed the order”, “we're returning it tomorrow”, “our xyz gift”, don't make it up. The phone number blocking reported by another victim in the reviews here is also true. I experienced the same things, it is not possible to reach you by phone. By the way, don't take the customer service referral sent in response to the comments seriously. It is not possible to get anywhere even with the most authorized persons of the parent company. I have reached many people, no one can(do) anything. All behavior is systematic from head to toe. All you have to do is take a look at social media. By the way, there are store employees who forget to hide their names and write positive comments here.

Do not shop here. You will regret it very much. Go to another Doğtaş or Butterfly branch. I bought the living room and dining room. They delivered exactly 80 days later. When I called to ask when he would come, they neither answered the phone nor did they return. Until you get it, they will not take care of you at all after you receive it. They do not know about each other. They say our products have arrived. Then they look through their system and say it didn't come. I was very patient, I called many times and said why don't you give me information about my products, nothing has changed. I went to the store and explained my problems to their boss, Mr. Semih and the other gentleman, and they were interested, but I experienced the same things. Neither looking nor asking. Our products have arrived, they said, come and pay, I will deliver tomorrow. I went and paid. You made me suffer while doing it, you spent 2 months and 20 days, so I said you are delivering after 80 days. They said, "Brother, there are worse people than you", laughing. Take my heart, at least give me a gift so that I don't have a bad impression about this place :) He said ok, I'm sending it tomorrow with the products, and the next day my products did not arrive fully again... when I called, they realized that they sent a missing item and then they called their warehouse, they said, brother, the products are in the warehouse and we will send them. . Well, it's been long. I had a very bad experience. You don't live. Maybe if the owner of the institution reads this, he will take precautions so that others do not live. Have their own gifts. They would send a head pillow..:)...I will make my complaint to Doğtaş Headquarters and various consumer associations as they do not comply with the contract rules.

I hated you enough to change my way with a single word. I think it is a store that does not suit the Doğtaş brand.

There is no superiority in fraud They neither answer the phone nor send our product. It's been 45 days, neither product arrived, no reply, no other response. We will file a complaint with Cimer and consumer arbitration committee if they do not refund our fee. WHO DOESN'T WANT TO WASTE THEIR MONEY, GET IT FROM ANOTHER FURNITURE.

It's been 4 months, broken table and broken plinth from china. They know very well how to humiliate a man with your money. Shame on the product you're selling. So many people pacing in it like mannequins, but it's a parade of disgraces. They do not pick up the phone on purpose. The only way is to do an automatic weapon raid. It's not worth it, these idiots...

We bought a bedroom suite, but we have been suffering for 3.5 months. At first they told us that the warehouse would be moved, that we should pick up the products. We said ok and asked for the products 2 weeks later. But we waited for 1 month, after calling and saying we wanted the products, he came. The team came for the assembly and we were told that there was no base and this was within our knowledge, but we did not know anything. When we called, they said that the base was broken in the warehouse and they were waiting for a new one. We are wondering if a base does not come from the factory for 3,5 months. There may have been setbacks, we do not object to them, but we suffered, the butterfly pendik store did not take any steps for improvement. They lie all the time as well. The ukela speeches of the female friend working in the store, especially Mr. G.N., kept running away from us to avoid seeing each other. They are no longer making phone calls. I don't recommend it at all. Absolutely nothing but regret. They victimized and humiliated us. Unfortunately, there is still no clear situation.