Kelebek Mobilya Kısıkköy 1

Hello! In June 2020, we purchased a sofa set, dining room and bedroom and a TV unit worth 37,500 TL from Kelebek Kısıkköy store. We chose the colors of the products to prepare them, but we informed them that we would receive them after a period of 6-7 months. Everything was fine so far but; We received the products at the end of February and the beginning of March 2021. But the seats did not come in the color we wanted. The codes of the colors in the shop description card are the same, but the color, fabric and texture have changed. As we were not informed about this issue, they revealed the old card after 2-3 departures. Apart from that, the legs of the seat we bought did not come, the bedroom dresser drawers were broken. We made a fault record, but exactly 1 month has passed, there are still no feet in the drawers. Upon this, the seats have already moved to the upper level. There is no answer from them. Anyway, we are constantly looking for Şükrü Bey, who takes care of us, and he is either unavailable or does not return. He says he will always take care of it when he returns. The funniest thing is that the store did not even deliver the products that it gave us as gifts and when we say so, they passed it as if we didn't have it or something. Believe us, we do not know what happened as a result of the last gift. We can never find an interlocutor in the store. Everyone talks like they'll take care of it, but there's no turning back. As Arti, we wanted the TV unit for 180 and it was written as 250 and it was wrong, Mr. Şükrü said we will take care of it, but there is no room. We are neither able to move into our house now, nor are we only very sorry what the result will be.

It has been 4 months and still the chairs have not been delivered. They say the bed was broken in 1.5 months, user error. BASRI, who is the assistant manager, does not answer our phones. When he does, he answers it to see what's going on. If the assistant manager is doing this, wow that's the brand. Friends, shop by reading the comments. I will apply to all necessary authorities.

We chose it so we wouldn't have to deal with it, so-called. Everything is perfect during the sale and of course until you get the payment. We bought a bedroom set in April and 1 piece was missing. The products are problematic. Even after 5 months, the product still has not arrived. They said they would send it the next day I asked for the refund. Payments are followed very well, but you should follow up the delivery of the products and chase after the products you have paid for. ? Thank you butterfly furniture ???

I bought a headboard for the bed on September 23. They said 45 days for delivery, it's been 53 days and it still hasn't arrived. I went for a face-to-face meeting, as far as I understand, the product has not even entered production yet. I will apply to consumer arbitration board. I do not recommend. I wish I had read the reviews, I would never have stopped by their store.

Many thanks and thanks for the interest and relevance of the lady wish in the store. In fact, I bought the furniture I bought with great pleasure because of the welcome and the closeness she showed us, and I recommend İzmir kisiky village butterfly furniture store to everyone.

I bought a seating group on September 21 and paid in advance. It's been exactly 50 days today. Delivery did not occur. How many times have I called Kısıkköy, whenever I call, either the system is slow or someone who does not know picks up the phone. If you are going to buy the furniture from the butterfly, I say order it before you find the person to marry, it will only reach the wedding...

A very good and comfortable butterfly quality, worthy of its name, on time delivery and product promotion, thank you very much to Mrs. Wish who cares about friendly customer satisfaction...

We entered the butterfly furniture by chance... Endless thanks to Dilek lady, who introduced us to this quality and convinced us... Her smiling face and sweet language showed us once again that the quality of the seller is as important as the quality of the product you sell. On behalf of all my family members, I would like to thank Ms. Dilek for bringing them together...