Kelebek Mobilya Eskişehir Yolu

Don't be fooled by the polite speeches of the company, which damaged me and said that they could not return the installments I paid for 2 months without delivering the product in a single item.

Don't buy from here, it's a disgrace. They couldn't bring 2 chairs for 6 months. Although we call every day, it has only just arrived.

We bought a serenity dinner set from the butterfly furniture on Eskişehir road 11.km no: 398 on 20.10.2020. It was said that it will be delivered within a maximum of 45 days. We looked at it, it is still in production on the 45th day and we said let's cancel it. No, there will be no coming next week, they kept stalling to come in 10 days .. It has been 2.5 months, the table, console came, the chairs are still not available. For the 20 thousand liras we give, we would buy from the most luxurious stores on the sites, the tradesmen of this area are thousand times better than these. They say we are corporate. I don't know about other stores but never shop from the store I mentioned.

I liked a sofa set. During the closing period in May, they told me it would be 9000 TL by phone. When I went to pay on May 17 after it was opened, the tag price was 8 450. I was called this old price. Then when I was going to make the payment, the price was 9500 TL. I've given up on buying it.

I would NEVER recommend shopping here. The dining room set, which they said will be delivered within 21 working days, still has not been delivered for over two months. In addition, while making the sale, the store clerk deceived us by saying "This product is sold very often, it takes 10 days". Then, whenever I called to check the status of my order, they said they would contact the factory and get back to me, but they never called me back. Such bad customer service, such a scam. I regret that I chose Kelebek Furniture

Stay away from the butterfly. Don't even pass by it. The bedroom I bought at the beginning of July has been 2 months and it is still missing. Our house is missing. Customer service is useless, they have no function other than saying let's ask the factory and convey it to our managers. When I call the branch, they say call customer service, we cannot intervene. When buying, they say "oh my lord, we can deliver a product that sells a lot in a very short time", they give a period of 20 to 30-40 days. On top of that, they say that it is not possible for it to last 40 days, you will receive it in a month at the most. It's all downright lies. It's been 60 days, they said, since the production for my products that will be delivered on August 16 (the date written in the sales contract) was not completed first, you have it on August 27. Then they said that the production was completed and it will come to Ankara on September 2nd. On September 2, they did not even call and ask, I called many times on September 3-4, what is it, there was a delay due to covid, but will they deliver it in September for sure. All his words are lies, don't believe it. Don't even buy a pillow from here. You will be destined. Go buy your furniture from any other company.

Definitely stay away. Don't even pass by it. If you have done some work, unfortunately, you are late. Prepare to go to consumer courts. It is a place that does not know what corporateness is, does not suit this era, and has the worst delivery network I have ever seen in my life. Unfortunately I have to give one star for your comment to be published.

Read the reviews one by one before you buy, because our biggest mistake was not reading!! A disgraceful company, a disgraceful store, asks for money in advance and guarantees themselves very well, no one cares about the customer. I don't think they care if all the promises made are fake delivery dates. Always the same lies. There was a disruption in the factory due to Covid, etc., they do nothing but delay. They are fooling around like this and deceiving that the products have arrived on top of it. They make an appointment for 3 days and give a time, still no one comes and goes, they always make an appointment and they do not come. We did not make a weekend plan for the products to come. They pass with people. Your job is to lie and deceive the nation!