Kargoist Batıkent Şubesi - 1750. Sk. No:35

You are the worst company I have ever seen in my life.

Worst shipping company and branch I have ever seen. The sms regarding the delivery of the cargo was received on 2.12.2021 at 06:19. Almost 2.5 days passed. Still no sound. If you want to reach, you can never reach. I doubt their phones are even connected. I also condemn Zara company that works with this cargo company.

Doesn't deserve even one star. I will never buy anything from a courier again. I've had my parcel for 9 days. A message is sent to the distribution, then I see that it has been taken back to the branch. They are not likely to say that I specifically asked for the cargo to my workplace and could not find it. But the thing I don't understand is how can the officials tolerate so many complaints while the employees are trying to relax according to their minds. A complete disgrace. Make a note of the history, if this company continues to work like this, it will not last a year. Because they don't know about the business principle. What a pity My cargo number is TS151111818454

I gave 5 stars so that the comment would be at the top! My parcel is waiting at the branch, but no contact is made. It is stated as lack of address, but my cargo was brought to the same address before, why can't it be delivered now? I am an employee, if we are going to come to your branch and pick it up, why do we give a home address and wait?

There is absolutely no middle ground in their performance. They oscillate between being the best or the worst. I also had an order that came in almost half a day from Istanbul. I also had an order that was not delivered for 3 days in Ankara. They do pretty well most of the year. They deliver before your expectation. However, the systems of the contracted institutions are insufficient during the discount times. You go to pick up the cargo at the branch and learn that your cargo has been moved to the warehouse in Şaşmaz, since there is no space left in the huge warehouse. During these times, only one employee remains inside and everyone becomes a land. So, can that employee keep up with the work? No. Hopefully they'll be better in the future so customers don't have to roll the dice and ask what we're up against this time.

I have never seen such disgrace, the man is walking around with my cargo in his hand, he does not come and deliver. It sends a message that you could not be found at the address, as if making fun of it. They've been doing the same thing for a week. When they call, they make excuses because the traffic is heavy, the staff does not know that area. You can't find a contact person, all the crooks are gathered together. I don't understand why a company like Modanisa works with them. I called your branch and gave both the phone number and the tracking number. You're like a joke. Do your job right from the beginning, employ responsible personnel, not the one who makes fun of people and neglects their work. Thanks to you, Modanisada has lost a customer. (If you think about my environment, this is not limited to one person). Before you call my tracking number, call your employee who goes out for delivery to the Kızılay region and he/she will bring my cargo. Cargo has been traveling for four days. You send a message as if you are making fun of me that you could not be found even though I was at the address. No office is open after 18:00 in the evening in Ankara, but stubbornly and determinedly, the distributor sends a message at 23:00 at night saying that you are not at the address. If this is not resolved by this day, I will resort to wherever I know and find. For your information.

My cargo is marked as problematic on the system. I cannot reach the branch. I'm calling back the friend who called for distribution, he's busy. I talked to customer service 2-3 times, they say they are reporting for distribution, but the cargo is still marked as problematic. I hated it now. This is the first time I receive a product from this company. From now on, I will make a special note for my shopping, so that it is not a courier.