Karaca

Unfortunately, the friends at Karaca Sur Yapı Marka AVM, who could not deliver the product I bought for 10 days, do not even answer our phones. You have cooled off from the Karaca brand...

First of all, I went to a roe deer shop. I received price information for the dowry package. But I thought that there would be different alternative products in Suryapı Shopping Mall and I went to the suryapı store. After I removed the products I liked and designed them on a table, I decided to buy them. And as they made fun, they said that this product is no longer available. I did not get the answer to the question of whether there are different stores. When I said it was at the store I went to first, I got the answer that they will sell you display products. I called the first store and I said I don't know what mind they said about it, that there was no such thing, I don't know. And I couldn't get a dowry package from the store. And I'm really sorry. Then I bought the package for the bedroom before I left the store. My cargo started to reach. When I noticed that I had deficiencies and wanted to call the store, when I called the number on the slip slip, I reached a gentleman in Beylikdüzü. The wrong number says everyone is calling and hung up. Separate fiasco there! Then, when I went to korupark store, I wanted to ask when I saw the same dowry package there to get my shortcomings. It was the second time that I was told that made me sad. They said that the product exists only delivery will be late. I really say shame. I became one of my dowry package, which I will take in. I found and bought a similar one in a different brand's store. IF THE PRODUCT IS IN YOUR HAND, ORGANIZE TO DIFFERENT STORES! We do not want a 5-year warranty.

They still haven't delivered the product we bought on February 5th, no one is looking at the phones.

Hello Dear Authorized; Karaca Maharetli Dowry Set was purchased from your company on 26.04.2019 from Bursa Marka AVM Karaca store with the invoice number 2642019000000746. First of all, I would like to state that I am very pleased with your brand and that you have other products in my house. I use your brand fondly. I did the shopping for home from your company upon your suggestion. I also recommend your brand to my friends. But I don't think I can make suggestions anymore due to a situation experienced. Because I am having a problem with a purchased product. The teapot product in the dowry set does not work properly. The product does not boil water. When this situation first happened, your company was contacted, the necessary support was provided and the product was sent to your service. The product was made at your service and has been sent back to us. In the report received, it was stated that the boiling button of the product was corrected, the product was improved. The same problem occurred again after a very short time. The same procedures were made again and the product was sent to the service. At this time, the product was made and sent back. The report received the information that the product cable was repaired. The same problem occurred again after a very short time. The same procedures were made again, and the product was sent to the service. It is said that the product was made at this time. In the report received, it was informed that the product had no problem. The same problem occurred again after a very short time and I had to send the product back to service. A product from a known company like you has been sent to your service 4 times with the same problem, it does not suit your company. The grievance was stated by calling your company's store and customer service. But for this situation, it has been said that nothing can be done before the product comes to service. You have a customer satisfaction that will not suit your company. I am still a victim. Nothing has been done to remedy this situation. If it continues, information about the subject will be given to the necessary places. For the situation, I have a request to replace the product with a new one within the scope of warranty, because the problem in the product has not been resolved for 4 times. I would like to ask for your help and necessary actions on the subject.

They haven't been able to deliver a product for about 2 months. We talked almost every week and they said they will all be delivered this week. They are interested in the phone, but unfortunately the performance is mediocre, they are damaging the Karaca brand.

If you are smart, do not buy products from Karaca. Especially electronic product, a product that deteriorated in 13 days, and Sur Karaca, who did not replace the purchased product and sent us to the service center, left us waiting.

I told the store about the problem I had with the sleeping sets I bought for my children from Karaca sur construction store about 6 7 months ago, they received the products and they responded positively in a very short time. During the change process, especially the store representative, Gökhan Bey, was very interested in me, with his own experience so that I wouldn't have the same problem again. produced solutions. I am very grateful to him here. It is a great chance to meet such smiling and interested people in a process where everyone is nervous ?