Karaca - Mevlana Blv. No:2

Do not go..! Don't even pass by the door. I think the employees graduated from the faculty of rudeness with special training. On Friday, September 3, at 13 10, we were scolded by the store employees and their chefs. They both ignored and kept us waiting at the counter even though there was no queue. When we asked them to hurry, we were met with very immoral attitudes. All of a sudden, the person who thought he was the chief tried to come to the top with a ridiculous argument such as "the customer is not always right". He did not even give his name, although we insisted on asking for his name. We filed a complaint with their companies and if there were any complaints, and we complained to the consumer court. I am writing this comment so that there are no victims like me, let it stay here.

In particular, the attitudes and approaches of male employees are very bad. Employees in the store are singing, joking, and there is a lack of seriousness. In a neighborhood business quality.

It's a crap shop. As if it is not enough that there is a problem in the products received, you cannot reach a solution. I definitely do not recommend.

I bought a set of pearls from the Ankamall roe store. I bought a diamond pan and pot set with it. There is no problem with the quality of the products. The problem was the arrival of the products and the response of the store employees to the delayed product. While purchasing, it was said that the products would be delivered within 7 days at the latest. Inci series crockery arrived at the end of 7 days, but the cookware did not come. 14 days later I went to the store. I asked why my product was missing and why. Your products were answered at the production stage in the factory. Why didn't you tell me when purchasing, I especially asked when the products will arrive at the latest, and you said that they would be delivered within 7 days at the latest. Answers; We have nothing we can do. The product arrived in about 20 days. It did not suit the Karaca company.

A store that doesn't deserve even 1 star. It's a disgrace, be it with their employees or the quality of the products they sell. I bought a 12 person cutlery set, it rusted in the first wash. They sent it to the factory. They refused for the change and claimed that the product was problem-free. The product that the factory sent me was not the cutlery I sent, but a set with scratches. And they were never helpful. Customer service was never helpful. I will buy from this brand from the neighborhood, is it more reliable?

Unscrupulous employees, who take the attitude of whatever the customer buys and leaves as soon as possible, reduces the quality of the Karaca brand. I recommend better training or selection of employees.

The product label and the price on the checkout do not match. I wanted to buy the product that says 599 TL, they said it was 699 before I went to the cashier. They're making a tag game. The price changed while going to the cashier with a different price until we sold it... The employees are just as disrespectful. Although there are so many complaints on the internet, if Karaca company does not warn its employees, it means they want them to be like this. When buying a product, pay attention to the label and the price you pay.