Kamil Koc

On 04.07.2021, I bought 2 tickets for the Polatli (Bus Station)-Bursa Bus Station 17.00 expedition. I chose to take off from the Polatlı Bus Station, especially because I did not know the region. When I arrived at the bus station, the friend in charge of the office said that the buses of the "Kamilkoç" company did not enter here, but left in front of the office across the street. It was 16.55.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . It's ridiculous that the bus for the ticket from the Bus Station does not enter the bus station and goes in front of the office. Of course, it will not end with all this nonsense. When we come to the office, 3 people on duty at 17.05 do not know whether the bus is coming or not. I am about to go crazy. I have to go to another city, there is a certain plan and program, but the gentlemen do not know whether the bus is in their hands or not and even their passengers. Is it enough? Of course not. I'm calling Customer Service. At first, the officer on the line said that he could not contact the bus. Then he asked me to give the phone to the gentleman (!) who was the office manager. But the friend who made a living here said that he would not deal with this issue and would not talk over the phone. I congratulate you for being able to manage (!) Polatlı Kamilkoç, especially with people with a very high level of intelligence (!) The bus arrived at the Polatlı Bus Station(!)(Kamilkoç Office) with a delay of 15 minutes upon the call of the customer service and picked us up. I have my wife with me and I didn't want to say anything out of respect for her. But even if you eat 40 ovens of bread with this company you call a corporate company, you can't go straight, let those who can do this job do it. Give a character and good address training to your staff (I am beyond the good ones) who work at the same time. Or you might know it's already past you Oh, of course Kamilkoç is over for me I'm canceling my 4 planned flights Good luck with your good character(!) employees. Mehmet İlhan

During the awful rough ride, the driver keeps smoking, I'm not satisfied at all

Totally REASONABLE. I bought a ticket between Polatlı and Çorum online. They made me wait on the ring road for an hour and a half and no coach car stopped. I will complain everywhere.

This morning, I took the Kamil coach bus to go from Polatlı to Afyon. No break.. Even if you are not the place to be, the disgusting covid, different types of viruses will find you. They go as slow as possible to depart from Afyon at 09:90. You buy tickets, they win, but you pull the disgrace... That's the logic...the bus is extremely uncomfortable on the tack and tuka seats. You're better off walking

While we were traveling from Uşak to Kırıkkale in the Temsa Safir brand vehicle with the number TRN0844, we traveled from Uşak to Kırıkkale with an outside temperature of -10 degrees and an interior temperature of -2 degrees since we departed from Uşak due to a faulty heater. And I didn't even feel my feet because of the cold during this trip. I was sitting in the very back and the hum of the engine and the differential noise was giving my brain a f****. In addition, the trip took 1 and a half hour longer than planned and they did not even offer water during the trip. Those who keep that bus in that company, and those that serve on time.....

For the ticket sold by calling the bus "comfortable line", which we could stop by chance, I can be comfortable on the seat where I sit so that my feet block the road, but we cannot find an authority to complain to as of the hour.