Istikbal

Thank you very much for your attention, sincere approach and smiling face, as well as the precision shown in handling and installation. Very nice ?

Shame on the company like this, every word you talk is forbidden, the money you get is forbidden, I am newly married, I have no seat for 5 months, yesterday they found and sent the display product with their feet stripped, they found the display product that was used, they deny it, they deny such faceless people I went to your workplace a thousand times. The future is regret, I took the disgrace of the future firm as my hometown is a complete fraudulent

The brand I used before helped with the magzada, I'm glad

I bought the unit yesterday. They came this morning. The unit was installed and it was incorrect. When I asked, it was easier to take it to the customer. Sometime comes to the evening, the new one will be sent in the package, it was on the way to the partron, and the evening came from a distant place, and the evening came around 22:30, they wrapped the bidet in nylon without shame, they tried to make the same mistake because they were new, of course I did not eat, I sent back :)) I answered the phone, they did not come back, I sent the message, they read no replies. If they behave like this to a customer in a big store like the future, they should not sell false business no longer do I get my money back any more I will shop for the first and last time if the regional manager reads this and doesn't do anything, nothing to say They don't deserve even 1 star, I will complain to the relevant places

The store that does not refund the money for the sofa that it did not deliver, I definitely do not recommend it.

Those who need quality goods in their house and who want to see artisans in the store can go.

Before the holiday, I bought two sofas from Süha Furniture in Silifke. They said they would deliver before the feast, but only one came. Then they stalled with all kinds of excuses. Then I requested the cancellation of the undelivered product. They said yes. On Friday, when I was going to pick up my wife and children from Ankara, I went with my credit card (the store was already on my way) to cancel it. He said that there is no need for a credit card, Mrs. Hilal there, I talked to the owner of the business, we will send it to your account on Monday, she replied. Look, I'm going back to Ankara, I said cancel the credit card. He said no need. He took my Iban number. I said well, how nice, halal to the business. I wish everyone was like these. After all, he cares about the satisfaction of his old customer. They called today afternoon, they said we can transfer the money in three months. I told him it would be too. Just send me a mail please. They said ok. Then they called again, our debt is a debt, our word is our word, but they said, "We cannot send an e-mail saying we will pay it in 3 months". I wanted to talk to the owner of the business (Süleyman Bey), they said no, he is busy. Hilal said, "I am a company official, trust me." Fine, but I brought my credit card, cancel the previous payment, I said, just withdraw the money for the items I bought, You (Hilal Hanım) said there is no need, I will transfer it to your IBAN number. Since you are a company official, keep the promise you made two days ago. Also, when your company is in debt, you issue promissory notes and checks, I don't want promissory notes, I just asked why you can't send me an e-mail stating that you will pay your debt. “This time, there are customers, see you later,” he said. Connection broken. When I looked at the Google comments today evening, I realized that they were pulling the same number for everyone. They pretend to be trading and are actually deceiving people. This has a counterpart in criminal law and constitutes a serious crime. It is obvious that it was done on purpose, because it was done to everyone. It is not an isolated legal action. As far as I understand they do the same thing to everyone. Of course, I will ask for this legally. Moreover, if they are trying to deceive me in such a reckless way knowing that I am a lawyer, and if they are willing to lose their commercial reputation for the return of 2.000 TL, it is very bad. The first thing tomorrow will be to file a petition with the Prosecutor's Office, and then apply to the court. Then I will report the situation to Istikbal's parent company, such dealers also damage Istikbal's brand value. If everyone does the same thing, Süha Furniture gets what it deserves. If we are vigilant as consumers and do not seek our rights, these vigilant people will make a living out of us.