İDEATEK BİLGİSAYAR ELEKT. VE YAZILIM SAN TİC.LTD.ŞTİ

I would recommend a ten numbered business with a very professional staff that does your business in the shortest time at the most affordable price

Excellent service, I recommend it to everyone. Mr. Murat is a top ten person.

Labor is expensive

The company does not really know what to do, the programs I said were not installed, on the contrary, they were formatted and given back to me. After fixing, the pc does not open now, there is a problem with the power jack. Even if you list the ones you want, 5 out of 5 are done. Do not come in vain if you do not want to be infamous with your money.

I gave a computer for 4 months, they say it is still ready on Monday, they say it is ready for Wednesday, I go on Wednesday, they say it is ready for Friday, then the cargo did not come from Istanbul on Friday, then they say come. I have never seen such a disgusting company in my life. No gram information grams.

They delivered my computer, which was said to be inoperable in many places, as clean and working. I also appreciated the staff's understanding and willingness to assist. Gebze is a company you can choose blindly.

I had taken my faulty printer. There was no return for 5 days. When I called, the first person I met said that it will be done if you approve, and you can come and get it. When I asked again whether it was made from the established sentence, whether it was ready or not, he directed me to the official after waiting for a long time on the line, during this process I had to call again 4 times because the phone was not answered. The person I talked to said the same things and started to raise his voice without ever listening to me. We raised our mutual voices to answer a very simple question. Later, the person I talked to disappointed me once again saying that I was loud, the customers in the shop are looking at them. Finally, he gave the answer I wanted and hung up the phone. I would prefer that he care about the satisfaction of the customer on the phone as well as he cares about the customer satisfaction in the shop. The repair of the printer was made in a short time at a very affordable price, but the communication disorder was disturbing.

The friendliness and interest of the employees are very successful. Customer satisfaction is at the forefront, thank you idea staff for everything.